Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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MEGAN MELAKU

Austin,TX

Summary

Professional with a strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to the changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and a proactive approach to meeting customer and organizational goals.

Overview

3
3
years of professional experience

Work History

Guest Teacher

NYOS Charter School
02.2025 - Current
  • Instructed students in lesson plans that had been created by teacher.
  • Answered questions from students regarding instruction material.
  • Participated actively in professional development opportunities to stay current on educational research, trends, and best practices for effective teaching strategies.
  • Supported the development of social-emotional skills in students through consistent reinforcement of respectful behavior and empathetic communication practices.

Assistant Preschool Teacher

Pecan Street Christian School
08.2024 - 02.2025
  • Aided in the preparation of instructional materials, ensuring resources were readily available for each lesson.
  • Served as a positive role model for students, demonstrating professionalism, empathy, and enthusiasm in all interactions.
  • Provided individualized support for students, addressing unique learning needs and fostering growth in all areas.
  • Supported lead teacher in conducting assessments to measure student progress and identify areas requiring additional focus.

Preschool Teacher

Pecan Street Christian School
08.2023 - 08.2024
  • Assisted and supervised 12 children through entire school day.
  • Established strong relationships with parents through regular communication regarding their child''s progress, fostering increased parental involvement in the educational process.
  • Incorporated play-based learning opportunities into daily routines, allowing students to explore new concepts while developing critical thinking skills through hands-on experiences.
  • Utilized positive reinforcement techniques when addressing behavioral issues, maintaining a respectful and orderly classroom environment conducive to learning.

Preschool Teacher/Infant Teacher

KinderCare
11.2022 - 05.2023
  • Collaborated with parents to support children's educational growth and address concerns.
  • Utilized age-appropriate teaching materials to enhance learning experiences.
  • Maintained a safe and clean classroom environment conducive to learning.
  • Assisted in coordinating special events and activities that encouraged community involvement.
  • Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
  • Assisted and supervised 15 children through entire school day.

Lead Child Watch Counselor

Central Texas YMCA
01.2022 - 11.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

Bachelors of Liberal Arts and Sciences - Psychology in Liberal Arts & Sciences

San Diego State University
San Diego, CA

Skills

  • Compassionate and patient-focused approach to care
  • Computer Skills
  • Problem Solving
  • Communication
  • Leadership
  • Patient Care Experience
  • Office Experience
  • Insurance Verification
  • EMR Systems
  • Excel
  • Medical Terminology
  • Hospital & Clinic Experience
  • Case Management
  • Epic
  • Medical Billing
  • Medical Coding
  • Strong communication and interpersonal skills
  • Ability to work well under pressure and handle critical situations
  • Parent-teacher communication
  • Positive reinforcement
  • Student engagement
  • Educational research
  • Substitute teaching
  • Resource utilization

LANGUAGES

English
Intermediate Spanish

Timeline

Guest Teacher

NYOS Charter School
02.2025 - Current

Assistant Preschool Teacher

Pecan Street Christian School
08.2024 - 02.2025

Preschool Teacher

Pecan Street Christian School
08.2023 - 08.2024

Preschool Teacher/Infant Teacher

KinderCare
11.2022 - 05.2023

Lead Child Watch Counselor

Central Texas YMCA
01.2022 - 11.2022

Bachelors of Liberal Arts and Sciences - Psychology in Liberal Arts & Sciences

San Diego State University

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