Megan Mele

• Manage a book of 1.2m of renewals along with upsell and new business quotas.
• Maintain 16 in-person site visits per month.
• Use sales techniques to develop and otherwise pursue new and expansion sales opportunities in the territory through phone calls, in-person presentations, web-based demonstrations, and email campaigns.
• Maintain accurate and up-to-date sales forecasting, sales pipeline, customer database records.
• Use Salesforce CRM and other data management tools to keep track of all active opportunities. Update daily, weekly, and monthly
• Be informed of funding opportunities in DC/MD territory and keep districts and management updated on critical deadlines.
• Attended trade shows, conferences, and other industry events to promote products.
• Collaborated with internal teams such as marketing, curriculum team, operations.

• First and only employee for the US and Canada territory
• Created a total of $2.5M worth of opportunities for the territory with a Closed/Won of $285K in the first year
• Develop and execute a comprehensive market entry strategy tailored to the US and Canada, including market research, competitor analysis, and user segmentation.
• Identify and establish strategic partnerships and collaborations that will enhance Busuu's brand visibility and user base in the US and Canada.
• Create and implement marketing campaigns to introduce and promote Busuu to the US and Canada markets.
• Ensure that the Busuu brand is consistent, relevant, and engaging to users in these regions.
• Provide regular updates and performance reports on regional KPIs and market trends to the company's leadership.
• Leveraged cold calling, in-person visits and referrals to build leads.
• Participated in industry and trade shows to build brand awareness and visibility.

• Achieved a 98% to a $3.5M sales quota
• Communicate with clients via email, phone, online presentations, screen-share and in-person meetings.
• Cultivate new accounts and provided value-added services to existing clients to increase overall revenue.
• Oversee multiple accounts and worked diligently to meet and exceed performance goals.
• Act as main point of contact in matters relating to client concerns and needs.
• Negotiate product pricing, freight rates and delivery and payment terms to beat competition and elevate client retention.
• Sought out key decision-makers and tailored solutions to address K-12 science challenges.

• Strategized future business updates and directed daily operations.
• Assessed, optimized and elevated operations to target current and expected demands.
• Monitored industry trends and attended trade shows in US to select and purchase clothing and accessories for resale in MJ's Trends stores.
• Developed favorable relationships with vendors and contractors, facilitating contract negotiation and implementation of marketing and sales strategies.
• Promoted business on social media platforms to maximize brand identity and generate revenue.

• Manage and develop employees to create a positive work environment necessary to build a cohesive team.
• Complete employee daily check-ins, reviews and sets goals/expectations for employee progression.
• Communicates and schedules the scope of work to installers; orders and ensures materials/equipment are delivered on time.
• Manages labor hours, materials, equipment -Facilitates employee safety and ensures procedures are properly being followed striving with a goal of no accidents per calendar year.
• Located and vetted vendors, established good relationships and negotiated contracts.
• Routinely prepared and evaluated CRM reports to identify problems and areas for improvement.
• Provided detailed weekly/monthly departmental reports and updates to Owner/CEO.

Before starting my new position with Excel, I decided to stay at home with my son before he started kindergarten.

• Work closely with the Chief Revenue Officer to maximize revenue by working to expand the scope and capabilities of the Inside Sales Team.
• Develop a strategic sales and marketing plan for assigned region based on upcoming information for the school year, trends in the state, needs of the customers and past years regional performance to meet assigned quota
• Monitored multiple databases to keep track of incoming leads
• Identified new markets for penetration by carefully researching potential customers' needs
• Delivered consistent one-on-one and group training sessions to help the inside sales team improve skills and selling techniques.
• Met with each associate to establish realistic monthly sales goals.

• Build and maintain sales development coaching schedules and play-book for each team member
• Identify and cultivate new prospecting opportunities for the team
• Coach and mentor the team members to learn and understand methods of how to sell.
• Created and directed sales team training and development programs.
• Directed sales team on closing through combination of expertise, resources, data analysis and strategic techniques.
• Oversaw teams of up to 12 sales representatives and collaborated with internal department heads to determine and establish goals for existing and new staff.
• Contacted customers via phone and email to explore connections, offer services and cement relationships.
• Met with Vice President of Sales on a weekly basis to discuss techniques for overcoming objections and closing deals.

• Team achieved 109% to a $8 Million sales quota which qualified my team for the Circle of Excellence Award (highest award for sales members)
• Conducted performance reviews using key performance indicators to track efficiency and discover opportunities for additional training.
• Addressed customer complaints quickly to drive satisfaction and adjusted operational strategies to reduce issues.
• Prepared monthly, quarterly and annual sales forecasts to determine short and long-term performance objectives.
• Set up and oversaw territory assignments, performance quotas and budgets.
• Stayed up to date with new product launches and kept sales team members on board with changing plans.
• Created agenda, materials and communications for team meetings.

• Sales metrics: 2011-117%, 2012-138% and 2013-115%
• Developed relationships with K-12 education clients and provided individualized customer service to maintain longevity of accounts.
• Increased revenue by obtaining and securing new accounts, while providing value-added services to existing clients.
• Increased client revenue by creating effective advertising campaigns.
• Managed and maintained client book totaling $3.5M, reaching sales metrics over goal by a minimum of 115% yearly
• Developed and delivered new business requisitions through business-to-business sales and trade shows.
• Improved profitability by developing pipeline using multiple sales penetration strategies.
• Coordinated with marketing and field manager to plan, build, carry out and measure campaigns.
• Maintains professional network of potential clients and business opportunities.

• Managed a family owned bridal salon with a high volume of customers.
• Drove the business sales from $75K to a $650K business within 2 years.
• Coached and mentored employees on body types, custom designs, upselling/add-on to purchases and alteration advice.
• Estimated materials, tools and personnel required for each job from start to finish.
• Started business on strong foundation by creating and implementing detailed business plan.
• Boosted customer satisfaction ratings by quickly resolving issues.
• Expanded business and brand awareness by marketing, branding and provided the ultimate customer service experience.
• Oversaw day-to-day operations with effective standard procedures.
• Saved costs, negotiated with vendors and managed purchasing processes.