Megan Melendres
Moseley,VA
Summary
Quality-driven Editor and Proofreader with superior attention to detail and an in-depth understanding of ideal structure, format and style. Adept at editing documents for grammatical, spelling and content issues within different style and content guidelines. Able to meet stringent deadlines and work within a budget.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Freelance Editor and Proofreader
Self Employed Web
12.2022 - Current
- Provided line editing, copy editing, and proofreading services for a wide array of content to ensure accuracy, clarity and consistency.
- Enhanced text quality by editing content for grammar, spelling, punctuation, syntax, and style.
- Proofread, edited and evaluated final copy to verify content aligned with established style guidelines.
- Collaborated with writers to improve content structure and clarity, resulting in improved readability.
- Managed multiple projects simultaneously, ensuring timely delivery of high-quality editorial work.
Online Thrift Store Owner Operator
Delucas Thrift
01.2020 - Current
- Managed day-to-day business operations including purchasing, acquisitions, inventory management, sales, shipping, and customer service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to generate new customers and increase sales and profit margins.
- Expanded product offerings by diligently hunting for sales and scouting new opportunities.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Achieved high levels of customer satisfaction with consistent delivery of products on schedule and within specifications.
Writer
Self Employed Writer
01.2019 - Current
- Delivered high-quality written content tailored to specific industries and target audiences.
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
- Adapted writing style based on a variety of platforms such as professional email including targeted email campaigns, social media content, website content, text for the launch of a chat bot, and fictional prose.
- Developed and edited instruction manuals, service templates, and training manuals.
- Conducted research and maintained data collection.
Lead Customer Service Representative
Stand Steady
08.2020 - 12.2022
- Enhanced customer satisfaction and established positive relationships with clients.
- Responded to customer requests, offering excellent support and tailored recommendations.
- Exceeded team goals through effective client satisfaction rates and customer feedback.
- Implemented new CRM software, improving response times and overall efficiency in handling customer requests.
- Conducted regular team meetings to share best practices, discuss challenges, and foster a collaborative work environment.
- Collaborated with cross-functional teams including marketing, product development, and management to resolve concerns with products and services to help with retention and drive sales.
- Provided writing and editing support for various projects and departments.
- Successfully managed multiple priority additional tasks while maintaining excellent attention to detail under tight deadlines.
- Continuously sought ways to improve processes, and successfully passed several policy changes that positively impacted customer retention.
- Investigated and resolved delivery concerns and managed timely and effective replacement of damaged or missing products.
- Developed and updated databases to handle customer data.
Franchise Store Owner
Bishops Cuts And Color, DuPont Circle
08.2017 - 01.2020
- Oversaw business planning and administration, purchasing, inventory management, and customer service.
- Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
- Maintained a clean, organized, and visually appealing store environment to create an inviting experience.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Organized and attended special events to network with other businesses and attract new customers.
- Boosted sales during peak seasons by designing promotional events and coordinating targeted advertising campaigns.
- Maintained store efficiency through proper staff scheduling, task delegation, and timely performance evaluations.
- Implemented process improvement to shape organizational culture and optimize procedures for higher efficiency.
- Implemented staff engagement programs to increase employee loyalty and reduce turnover.
- Promoted gender and cultural diversity.
Online English Teacher
VIP Kids
10.2017 - 10.2018
- Enhanced students' language skills by focusing on reading, writing, speaking, and listening activities.
- Boosted student confidence through tailored feedback and individualized support in areas of improvement.
- Monitored student progress through regular assessments, providing constructive feedback to ensure continuous improvement.
- Developed strong rapport with students, fostering a positive and supportive virtual classroom environment conducive to learning.
Owner/Interior Designer
Envision 180 Home Investments
03.2016 - 10.2018
- Increased property value through strategic renovations tailored to market trends.
- Conducted targeted market research to discover undervalued properties, analyze competitor trends, and set accurate pricing.
- Used knowledge of market trends to create value, resulting in significant increase in revenues.
- Evaluated suppliers to maintain cost controls and improve operations.
- Selected and sourced materials.
- Interfaced effectively with contractors and suppliers for smooth execution of design plans.
- Oversaw installation of flooring, fixtures, and other design elements to control final product.
- Managed budgets and timelines effectively to deliver projects on schedule and within budget constraints.
6th Grade English Teacher
Fredericksburg City Public Schools
08.2016 - 06.2017
- Utilized diverse teaching methods to accommodate various learning styles and ensure equitable access to course content.
- Implemented formative assessments throughout the school year, adjusting instruction based on student feedback and progress.
- Improved students' reading comprehension and analytical abilities through implementation of targeted reading program.
- Mentored struggling students with targeted support to enhance their academic performance and confidence.
- Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
- Devised and implemented classroom management strategies, maintaining safe and pleasant learning environment.
- Collaborated with colleagues to develop interdisciplinary units, connecting English language arts to other subjects for a holistic learning experience.
6th & 7th Grade English Teacher
Prince William County Public Schools
01.2013 - 06.2016
- Prepared and implemented lesson plans covering required course topics.
- Integrated multimedia strategies and technology into daily instruction.
- Implemented differentiated instruction to meet needs of diverse learners including advanced, SPED, and ESOL students.
- Improved students' reading comprehension skills by utilizing engaging literature and emphasizing critical thinking strategies.
- Enhanced student writing abilities through targeted feedback, one-on-one conferences, and clear rubric expectations.
- Utilized formative assessments to regularly monitor student progress and adjust instructional strategies accordingly for optimal results.
- Participated actively in professional development opportunities to continually refine teaching skills and stay current with educational trends relevant to middle school English education, including 50 hours of ESOL Training and Implementation.
- Collaborated with colleagues to develop interdisciplinary units that connected English language arts to history, science, and other subject areas.
- Fostered a culturally responsive classroom environment that celebrated diversity among students while using diverse texts representing various perspectives within the curriculum offerings.
Retail Sales Associate
Charlotte Russe
01.2009 - 01.2012
- Promoted to head of accessories department.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Office Assistant
Eagle Fire Inc.
01.2009 - 01.2010
- Enhanced office efficiency by organizing files and maintaining a clean workspace.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
Education
Bachelor of Arts - English
University of Mary Washington
Fredericksburg, VA05.2012
Skills
- Writing Skills
- Editing and Proofreading
- Online Editing (Word and Google Docs Proficient)
- Offline Editing
- Content Editing
- Developmental Editing
- Line Editing
- Copy Editing
- Mastery of English Grammar
- Customer Service and Client Relations
- Inventory Management
- Data Entry
- Social Media and Email Marketing
- Online sales (Amazon, Ebay, Shopify)
Certification
Secondary Education Certification - 2012-2017
Proofreading Certification - 2024
Timeline
Freelance Editor and Proofreader
Self Employed Web
12.2022 - Current
Lead Customer Service Representative
Stand Steady
08.2020 - 12.2022
Online Thrift Store Owner Operator
Delucas Thrift
01.2020 - Current
Writer
Self Employed Writer
01.2019 - Current
Online English Teacher
VIP Kids
10.2017 - 10.2018
Franchise Store Owner
Bishops Cuts And Color, DuPont Circle
08.2017 - 01.2020
6th Grade English Teacher
Fredericksburg City Public Schools
08.2016 - 06.2017
Owner/Interior Designer
Envision 180 Home Investments
03.2016 - 10.2018
6th & 7th Grade English Teacher
Prince William County Public Schools
01.2013 - 06.2016
Retail Sales Associate
Charlotte Russe
01.2009 - 01.2012
Office Assistant
Eagle Fire Inc.
01.2009 - 01.2010
Bachelor of Arts - English
University of Mary Washington
Secondary Education Certification - 2012-2017
Proofreading Certification - 2024
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