Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Megan Metzger

Claremore,OK

Summary

Highly skilled and enthusiastic professional with more than 8 years of experience managing operations in a variety of patient-centric medical settings. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Nursing House Supervisor

ODVA
09.2022 - Current
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Communicated with patients, ensuring that medical information was kept private.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Discussed medical histories with patients in effort to provide most effective medical advice.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
  • Confidently directed overall operation of nursing services and patient care.
  • Maintained proper staff levels within budget parameters to deliver high levels of care to every patient.
  • Supervised staff of 2 registered nurses, 6 licensed practical nurses and 30 certified nursing assistants.
  • Answered questions and addressed concerns from employees via email, phone and in person.
  • Discussed patient care and treatment with care team members to optimize intervention plans and care delivery.

Emergency Room Charge Nurse

Ardent
08.2015 - 09.2022
  • Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
  • Answered codes quickly and orchestrated efficient, skilled medical care.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
  • Educated family members and caregivers on patient care instructions.
  • Educated patients and answered questions about health condition, prognosis, and treatment.
  • Monitored medication dosages to prevent critical and potentially fatal patient incidents.
  • Evaluated patient histories, complaints, and current symptoms.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.

Education

Bachelor of Science - Nursing

Chamberlain School of Nursing-Illinois
10.2022

Associate of Science - Nursing

ITT Tech- Breckenridge School of Nursing
Tulsa, OK
07.2015

Skills

  • Employee Performance Evaluations
  • Process Implementation
  • Risk Management
  • Critical Thinking
  • Decision-Making
  • Employee Training Program
  • Employee Work Scheduling
  • Operating Plans Development
  • Employee Supervision
  • Quality Assurance Controls
  • Emergency Readiness
  • Problem Identification

Certification

  • Current RN License - Oklahoma
  • PALS - Pediatric Advanced Life Support
  • ACLS - Advanced Cardiac Life Support
  • BLS - Basic Life Support
  • TNCC - Trauma Nurse Core Course
  • NIHSS - NIH Stroke Scale

Timeline

Nursing House Supervisor

ODVA
09.2022 - Current

Emergency Room Charge Nurse

Ardent
08.2015 - 09.2022

Bachelor of Science - Nursing

Chamberlain School of Nursing-Illinois

Associate of Science - Nursing

ITT Tech- Breckenridge School of Nursing

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Megan Metzger