Megan Meyer
Celina,OH
Summary
Specializing in motivating teams, improving processes and maintaining workflow in fast-paced environments. Expertise in business operations, sales, and customer service.
Overview
5
5
years of professional experience
Work History
Branch Supervisor
Surge Staffing
Sidney, OH
06.2023 - Current
- Recruited, interviewed and selected employees to fill vacant roles.
- Ensured compliance with banking regulations, laws, and policies.
- Processed deposits, withdrawals, transfers or other transactions as needed.
- Conducted regular staff meetings to discuss customer service issues and set goals.
- Computed balances, totals or commissions to support accounting team.
- Managed day-to-day operations such as scheduling shifts for employees and ordering supplies.
Call Center Representative
The Connection
Remote, IN
11.2022 - 06.2023
- Took special orders in person and over telephone, generating additional revenue every month.
- Developed effective working relationships with team members across multiple departments.
- Identified opportunities to improve policies and procedures related to customer service operations.
- Utilized knowledge base to answer inquiries from customers quickly and effectively.
Outbound Sales Representative
ROI Solutions Inc.
Remote
05.2020 - 11.2022
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
- Achieved monthly sales targets set by management team.
- Collaborated with new customers to give details about company offerings.
- Assisted in developing pricing strategies based on cost analysis of products and services offered.
- Called lead lists resulting from various marketing campaigns to achieve sales.
Sales Associate
Bath & Body Works
Saint Marys, OH
08.2020 - 05.2021
- Maintained up-to-date knowledge of store merchandise and policies.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Conducted inventories on a regular basis to track stock levels.
- Collected payments and provided accurate change.
- Received and displayed product shipments on store retail shelves upon delivery.
Customer Service Representative
Walmart
Celina, OH
09.2018 - 11.2019
- Supported sales team members to drive growth and development.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Answered customer inquiries and provided accurate information regarding products and services.
Education
High School Diploma -
St Marys Memorial High School
Saint Marys, OH05-2015
Skills
- Security Awareness
- Currency Transaction Oversight
- Customer Service
- Security Coordination
- Personnel Oversight
- Relationship Building
- Policy Development
- Strategic Planning
- Staff Management
- Data Entry
- Employee Supervision
Timeline
Branch Supervisor
Surge Staffing
06.2023 - Current
Call Center Representative
The Connection
11.2022 - 06.2023
Sales Associate
Bath & Body Works
08.2020 - 05.2021
Outbound Sales Representative
ROI Solutions Inc.
05.2020 - 11.2022
Customer Service Representative
Walmart
09.2018 - 11.2019
High School Diploma -
St Marys Memorial High School
Similar Profiles
Jesus UrribarriJesus Urribarri
Production Line Leader at Surge StaffingProduction Line Leader at Surge Staffing
DERIC KERSEYDERIC KERSEY
General Warehouse Associate at SURGE StaffingGeneral Warehouse Associate at SURGE Staffing
Charlene EldridgeCharlene Eldridge
Cleaning Crew Member at Surge StaffingCleaning Crew Member at Surge Staffing
Wendy BowmanWendy Bowman
Vice President of Purchasing at Surge StaffingVice President of Purchasing at Surge Staffing
Michael GoodspeedMichael Goodspeed
Envelope Adjustor/Maintenance Technician at Taylor Corp.Envelope Adjustor/Maintenance Technician at Taylor Corp.