Energetic and driven Supervisor successful at motivating and building positive team dynamics to accomplish programmatic goals timely and effectively. Dedicated to open, communicative culture where employees feel empowered and a valued member of the organization.
Overview
15
15
years of professional experience
Work History
Child Life Supervisor
WVU Medicine Children's Hospital
01.2020 - Current
Oversee daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Apply strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Increase team productivity by implementing efficient workflows and setting clear expectations for staff members.
Conduct annual performance evaluations to identify strengths and areas of improvement to give guidance on professional growth.
Enforce guidelines to ensure safety measures were consistently followed, making it a core aspect of our operations.
Partner with hospital foundation to secure several grants valued at thousands of dollars, effectively contributing to program development.
Manage and oversaw the development of practicum and internship programs.
Solidify relationships with significant donors to guarantee consistent support of initiatives and personnel.
Manage programmatic budget to ensure efficient allocation of funds.
Establishtrust and fostered open communication within the team through regular meetings and team building exercises.
Enhance understanding by giving public presentations on behalf of team, profession, and organization.
Collaborate with multidisciplinary team members to co-treat and work together.
Deliver outstanding family centered care
Mentor volunteers and university students sharing knowledge from years of experience
Support patients and families throughout their hospitalization. Helping families cope with stress accompanied by diagnosis, injury, illness, and overall hospitalization.
Assist in planning and executing special events to enhance the hospital experience for patients and families.
Participate in continual education to maintain and grow off current skillsets to further my knowledge and leadership skills.
Develop necessary policies to provide clear guidance and ensure compliance with established process and procedures.
Research and advocated for new techniques and resources to enhance overall patient and family satisfaction.
Collect and input information into various database systems to create an organized streamline of information and programmatic numbers.
Contribute expert knowledge and feedback in project planning meetings to optimize project implementation.
Lead Early Education Teacher
WVU Medicine Bright Horizons
10.2014 - 12.2019
Enhanced parent-teacher communication by initiating regular updates on student progress through emails and in person meetings.
Worked with developmental therapist and birth to three to ensure the needs of students were being met through the curriculum.
Maintained organized, fun and interactive classroom to help children feel safe.
Mentored individuals new to the profession, facilitating their seamless transition into the teaching environment.
Developed weekly lesson plans and activities to engage children and promote learning.
Assisted and supervised 14 children through entire school day.
Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
Certified Child Life Specialist
WVU Medicine Children's Hospital
11.2009 - 10.2014
Coordinated special events such as holiday parties or support groups, creating a sense of normalcy among patients and families.
Trained volunteers in effective communication techniques, enhancing their ability to interact with pediatric patients positively.
Addressed siblings needs and concerns by providing age-appropriate explanations and support throughout visits.
Participated in educating new employees and volunteers on the role of CCLS through in-services.
Collaborated with interdisciplinary team members for comprehensive patient care, addressing psychosocial needs of pediatric patients.
Assessed patients'' developmental levels, individualizing interventions based on each child''s unique needs and abilities.
Implemented bereavement support services for grieving families after the loss of a child by providing memory making and legacy building.
Prepared and supported patients through invasive procedures to minimize psychological trauma.
Documented assessments and interventions in patients' via written and electronic charts.
Prepared children for medical procedures by providing clear explanations using age-appropriate language and teaching aids.
Education
Bachelor of Science - Child Developement And Family Studies
West Virginia Univeristy
Morgantown, WV
2009
Skills
Training and mentoring
Goal-Oriented
Employee Motivation
Staff Development
Outstanding Communication
Time Management
PowerPoint, Outlook, WorkDay, Excel, Canva, Microsoft Word, and Kronos experience
Teamwork and Collaboration
Organization Skills
Effective Listener
Reliability
References
Rachel Bishop
Donor Engagement Specialist
(703) 216-1911
Kristen Moore
Certified Child Life Specialist
(704) 698-5391
Timeline
Child Life Supervisor
WVU Medicine Children's Hospital
01.2020 - Current
Lead Early Education Teacher
WVU Medicine Bright Horizons
10.2014 - 12.2019
Certified Child Life Specialist
WVU Medicine Children's Hospital
11.2009 - 10.2014
Bachelor of Science - Child Developement And Family Studies
West Virginia Univeristy
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