Megan Mignogna
Altoona,PA
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking job opportunities to expand skills while facilitating company growth.
Overview
15
15
years of professional experience
Work History
Manager
Dino's Pizza
Greenwood
06.2020 - 01.2023
- Handled all social media platforms and advertisements.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
Brand Ambassador
Solarshield
Altoona, PA
01.2020 - 01.2021
- Worked Trade Shows/Fairs
- Advertised on social media.
- Promoted positive company image through superior customer service experiences.
- Conversed with customers to share information about products and services.
- Introduced sales, promotions and other brand initiatives to gain customer loyalty.
- Gathered customer feedback for product development purposes.
- Communicated regularly with team members regarding progress updates on projects.
- Provided customer service support during promotional events or when needed.
Sales Associate/ Design Consultant
Wolf Furniture
Altoona, PA
07.2018 - 01.2019
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Engaged customers in friendly, professional dialogue to determine needs.
- Handled customer complaints in a professional manner.
- Worked with fellow sales team members to achieve group targets.
- Developed trusting relationships with customers by making personal connections.
- Maintained cleanliness of store environment including floors, windows, displays.
Pharmaceutical Buyer
Value Drug Company
Altoona, PA
09.2014 - 03.2018
- Accommodated to changes in customer demands and forecast products accordingly.
- Maintained all registrations, licenses, and certifications with manufacturers/suppliers.
- Resolved any discrepancies between purchase orders and actual receipts of goods or services.
- Worked with suppliers to expedite open purchase orders and shipments in-transit.
- Participated in negotiations with vendors concerning prices, delivery schedules, warranties and other contractual issues.
- Maintained supplier relationships to improve lead time, cost and quality.
- Requested pricing quotes from suppliers to determine best source of supply.
- Negotiated pricing and delivery terms with suppliers.
- Developed relationships with vendors to secure better prices and payment terms.
- Maintained records of all purchases including item descriptions, costs, quantities received.
- Reviewed purchase orders, contracts and invoices to ensure accuracy.
Marketing Department Internship
Value Drug Company
Altoona, PA
05.2014 - 09.2014
- Assistance to Vice President of Sales & Marketing
- Active role in annual trade show from planning to execution
- Active role in coordinating Regional Advisory meetings.
- Supported various program activities, assisting with administrative tasks.
- Worked with team members to promote great customer service and pleasant work environment.
- Attended and participated in meetings and brainstorming sessions with team members.
- Supported senior staff members in the completion of complex projects within deadlines.
- Managed customer inquiries through phone calls, emails, or other forms of communication.
- Provided administrative support by completing tasks such as filing documents and scheduling meetings.
Retail cashier/ Merchandizing
Thompson Pharmacy
Altoona, PA
01.2008 - 01.2014
- Merchandized new product
- Stocked shelves when needed and kept the sales floor neat and organized.
- Greeted customers in a friendly and professional manner.
- Managed multiple tasks simultaneously while providing excellent customer service.
- Maintained clean, orderly and well-stocked register area.
- Assisted other team members with their tasks as needed.
- Engaged customers with friendly smile and knowledgeable support to promote sales and build loyalty.
- Handled merchandise returns and exchanges, verifying eligibility of items and customers by examining pieces and receipts.
- Processed cash, credit, and check payments accurately and efficiently.
Education
Associate degree: Specialized Business – Business Management and Marketing -
South Hills School of Business and Technology
08-2014
Some College (No Degree) - Undeclared - 2010
Penn State
Altoona, PASkills
- Business Administration
- Business Development
- Strategic Planning
- Product Management
- Verbal and Written Communication
- Schedule Preparation
- Product Sales
- Payment Processing
- Sales Development
- Order Processing
- Upselling
- Problem-Solving Skills
- Forecasting
- Sales Experience
- Purchase Order Management
- Inventory Monitoring
- Demand Forecasting
- Business Understanding
- Negotiation
- Relationship Building
- Networking
- Project Planning
- Advertising Campaigns
- Digital Marketing
References
- Mike Mignogna, Dino’s Pizza Greenwood, (814)932-5152
- Daniel Green, Solar shield Metal Roofing, (814)932-0760
- Mike Kasun, Wolf Furniture, (814)937-1563
- Karla Moschella, Value Drug Company, (814)932-4342
Timeline
Manager
Dino's Pizza
06.2020 - 01.2023
Brand Ambassador
Solarshield
01.2020 - 01.2021
Sales Associate/ Design Consultant
Wolf Furniture
07.2018 - 01.2019
Pharmaceutical Buyer
Value Drug Company
09.2014 - 03.2018
Marketing Department Internship
Value Drug Company
05.2014 - 09.2014
Retail cashier/ Merchandizing
Thompson Pharmacy
01.2008 - 01.2014
Associate degree: Specialized Business – Business Management and Marketing -
South Hills School of Business and Technology
Some College (No Degree) - Undeclared - 2010
Penn State
Similar Profiles
Mathew StremchaMathew Stremcha
Cook at Dino's PizzaCook at Dino's Pizza
Andrea LambertAndrea Lambert
Manager at Dino's PizzaManager at Dino's Pizza
Acosta WyattAcosta Wyatt
Head Chef at Dino's PizzaHead Chef at Dino's Pizza