Megan Miller
Berkeley Springs,WV
Overview
9
9
years of professional experience
1
1
Certification
Work History
Teacher's Assistant
Childtime Of Bel Air
08.2023 - Current
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
Insurance Broker
Contrcted
11.2022 - 04.2023
- Consults with clients and prospective clients to assess insurance needs, budget, financial planning goals, and other relevant details
- Provides rate quotes and coverage recommendations; assists with long-term planning
- Assists with completion of application and other necessary paperwork; obtains underwriting approval.
- Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
- Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
Manager
The Naked Olive
05.2016 - 10.2022
- Maintained staff by recruiting, selecting, orienting, and training employees
- Onboarded new employees with training and new hire documentation.
- Ensured a safe and secure work environment
- Accomplished multiple tasks within established timeframes.
Amazon Department Chair
Szco Supplies Inc.
09.2021 - 09.2022
- Managed all Amazon orders for Szco, providing accurate pricing, shipping, and information for all outbound shipments.
- Maximized performance by monitoring daily activities and mentoring team members.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed and maintained relationships with customers and suppliers through account development.
Deputy Clerk of Magistrate Court
West Virginia Supreme Court of Appeals
05.2019 - 08.2020
- Wrote error-free and professional correspondence on behalf of court system including court reports, payments for fines and fees, tracking amounts, and updating computer systems
- Maintaining accurate and updated systems for customers by providing accuracy and reduced discrepancies.
- Maintained confidentiality by adhering to strict privacy guidelines when handling sensitive information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Provided exceptional customer service to the public, answering inquiries and directing individuals to appropriate resources.
Criminal Record Specialist- Field Agent (Remote)
West Virginia Supreme Court of Appeals
01.2017 - 06.2019
- Reviewed all (1992-present) criminal history records on file in the Circuit and Magistrate Clerk's offices, Researches open/missing dispositions, Enters and validates data on records with missing dispositions researched, Trained law enforcement on the use of the LiveScan fingerprint machine, Worked to streamline the indictment process and assist with indictment days, Gather data and submits monthly reports and preform other duties as assigned
- Developed strong client relationships through consistent communication and attentive service.
- Administrative systems used for research: AS400, UJA.
- Followed all company policies and procedures to deliver quality work.
Records Scanner
West Virginia Supreme Court of Appeals
10.2014 - 12.2016
- Prepared records for filing
- Organization of records
- Assist court clerks, deputy clerks, and county clerks.
- Gathered, sorted and scanned documents to enter into the UJA system.
- Collaborated with team members to establish best practices for the scanning process, increasing overall productivity.
Education
Criminal Justice -
West Virginia University Parkersburg
Parkersburg, WVCriminal Justice -
Potomac State College of WVU
Keyser, WVSkills
- Effective written and verbal communication
- Paperwork Processing
- Job awareness
- Explanatory Skills
- Communication Skills
- Computer Skills
- Organizational Skills
- Answering Phones
- Interpersonal skills
- UJA system
- AS400
- Legal Knowledge
- Microsoft Word
- Excel
- Billing
- Leadership Experience
- Report Writing
- Financial Analysis
- Problem Resolution
- Medicare
- Life and Health
- Classroom Management
- Materials Preparation
- Student Engagement
- Class coordination
- Early Childhood Education
- Progress Reporting
Certification
- CPR/AED/First-Aid
- All Children and the Americans with Disabilities Act
- Your Career as a Child Care Center Aid
- Anti-Money Laundering for the Insurance Industry
- AHIP (Medicare)
- State of Maryland Insurance License
- State of Delaware Insurance License
- State of West Virginia Insurance License
- State of Pennsylvania Insurance License
Timeline
Teacher's Assistant
Childtime Of Bel Air
08.2023 - Current
Insurance Broker
Contrcted
11.2022 - 04.2023
Amazon Department Chair
Szco Supplies Inc.
09.2021 - 09.2022
Deputy Clerk of Magistrate Court
West Virginia Supreme Court of Appeals
05.2019 - 08.2020
Criminal Record Specialist- Field Agent (Remote)
West Virginia Supreme Court of Appeals
01.2017 - 06.2019
Manager
The Naked Olive
05.2016 - 10.2022
Records Scanner
West Virginia Supreme Court of Appeals
10.2014 - 12.2016
Criminal Justice -
West Virginia University Parkersburg
Criminal Justice -
Potomac State College of WVU