Megan Miller

• Provided HR support across payroll, benefits, and policies, balancing timeliness with care for the employee experience.
• Trusted to step into interim Sr Specialist role in 2025, leading escalations, logistics, and consulting with HR partners.
• Logistics and schedule creation
• Adaptable, able to prioritize, and willing to mentor peers.
• Built trust with both employees and leaders by ensuring accuracy in sensitive cases across legal communication

• Helped shape rebate processes and trained peers to confidently handle escalations and promotions.
• Built trust with both employees and leaders by ensuring accuracy in sensitive cases.
• Consistently ranked in the top 10% of performance, while creating space for peers to learn and succeed.

• Guided survivors of deceased customers with compassion through account transitions and escalations.
• Founded and led a voluntary peer group (List/Process Team) to improve how promotions were handled across teams.