Megan Minton
Fayetteville,NC
Summary
Excellent communicator with the ability to relate with individuals of various personalities fluently in Mandarin and English. Seeking a bilingual position where superior interpersonal skills will be utilized.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist/Office Assistant
Boundary Waters Marina
05.2020 - 08.2023
- Ensured proper organization of reservations and other important documents
- Anticipated guest needs, delivering exceptional customer service to exceed expectations
- Scheduled appointments and documented updates in scheduling software
- Directed numerous calls per day to appropriate recipients using multi-line system
- Treated visitors with friendly, approachable attitude
- Conducted boater safety, liability, and operation briefs with hundreds of guests weekly
- Routed messages, coordinated appointments and directed personnel to various departments.
Waitress & Manager
CHIN CHIN Chinese Restaurant
11.2022 - 01.2023
- Assisted colleagues in overcoming language barriers, fostering a more inclusive work environment.
- Served as the go-to resource for all Chinese-English translation needs within the restaurant, building trust among colleagues and clients alike.
- Provided exceptional customer service taking customer's food and beverage orders
- Assisted placing, packaging, and delivering to-go orders
- Oversaw the front-end register, distribution of tips, and supervised end-of-night closing process
Administrative Translating Intern
HIRO Systems Hawaii
06.2022 - 07.2022
- Delivered culturally-sensitive translations that maintained the original meaning and tone of the source material.
- Communicated product issues to Chinese manufacturers
- Negotiation quantities and prices with Chinese manufacturers
- Aid in translating Chinese shipment receipts
Warehouse Shipping Coordinator
Moxie Sports
05.2020 - 05.2022
- Aid in translating Chinese shipment receipts
- Met promised delivery times using excellent sorting skills and strong attention to detail
- Supported inventory accuracy and recorded material movements in company software
- Helped fellow warehouse workers to manage incoming and outgoing products
- Prepared orders quickly, pulling and packing products for quick shipment
- Received and routed telephone or email messages to appropriate staff.
Education
Bachelor of Arts - Modern Languages: Mandarin Chinese
UNIVERSITY OF NORTH GEORGIA
Dahlonega, GA05.2024
Study Abroad/Cadet Exchange
FUHSING KANG MILITARY COLLEGE
03.2020
FCI - Flagship Chinese Institute
INDIANA UNIVERSITY
Bloomington, IN06.2019
Skills
- Business Translation
- Interpretation Skills
- Cross-cultural Competence
- Leadership Skills
- Organizational skills
- Positive and Professional
- Reception Desk Management
- Call Management
- Appointment Scheduling
- Customer Service
- Microsoft Office Suite
- Conflict Resolution
Languages
Chinese (Mandarin)
Timeline
Waitress & Manager
CHIN CHIN Chinese Restaurant
11.2022 - 01.2023
Administrative Translating Intern
HIRO Systems Hawaii
06.2022 - 07.2022
Front Desk Receptionist/Office Assistant
Boundary Waters Marina
05.2020 - 08.2023
Warehouse Shipping Coordinator
Moxie Sports
05.2020 - 05.2022
Bachelor of Arts - Modern Languages: Mandarin Chinese
UNIVERSITY OF NORTH GEORGIA
Study Abroad/Cadet Exchange
FUHSING KANG MILITARY COLLEGE
FCI - Flagship Chinese Institute
INDIANA UNIVERSITY
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