Megan Mitchell
East Lansing
Summary
Well-rounded candidate with a passion for providing exceptional service. Reliable and compassionate worker with strong patient communication, time management, and teamwork skills. Committed to maintaining safety, professionalism, and quality care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Kruse and Muer Restaurants
05.2025 - 08.2025
- Greeted and seated guests efficiently, ensuring a welcoming atmosphere.
- Managed reservation system to optimize table turnover and guest flow.
- Collaborated with kitchen and waitstaff to ensure seamless service during peak hours.
- Handled guest inquiries and complaints promptly, enhancing overall dining experience.
- Monitored dining area for cleanliness and readiness, maintaining high standards of service.
LATCHKEY PROGRAM AID
Huntington Woods Latchkey
08.2021 - 08.2024
- Monitored playground equipment to ensure proper usage and safety standards.
- Provided compassionate and attentive care to children of all ages.
- Supervised children during activities to maintain safety.
- Engaged with children in activities such as reading, arts and crafts, outdoor play, and sports.
- Cleaned and sanitized childcare toys, keeping play areas hygienic and free of harmful objects.
- Provided comforting support during times of distress or sadness for both younger and older kids.
- Calmed children in cases of agitation or confusion.
- Utilized games, toys, and books to develop and improve cognitive skills and physical abilities.
- Communicated with children's parents or guardians about daily activities, behaviors, and related issues.
IN-HOME NANNY
Individual household
06.2023 - 08.2023
- Adhered to parents' instructions regarding discipline and daily routines.
- Managed household tasks related to childcare including laundry, cleaning up after meals or tidying up play areas.
- Implemented consistent rules while maintaining a flexible approach based on individual needs of the family.
- Demonstrated ability to provide a safe, nurturing and stimulating environment for children in the home setting.
- Created age-appropriate activities such as reading stories, playing games, arts and crafts and outdoor playtime.
- Transported children safely to school or other activities as requested by parents.
- Promoted healthy lifestyle habits among children such as eating nutritious food or engaging in physical activity.
LIFEGUARD
Red Oaks Waterpark
05.2022 - 09.2022
- Developed strong working relationships with other employees and general public.
- Enforced pool rules among swimmers and patrons in order to maintain safe swimming conditions.
- Conducted pool opening and closing duties.
- Communicated effectively with fellow employees and patrons.
- Remained alert and vigilant at all times while on duty observing swimmers closely for signs of distress or danger.
- Monitored pool to identify individuals in distress or other emergency situations.
- Administered CPR, first aid, AED when necessary.
- Educated guests about water safety rules and regulations as needed.
- Attended regularly scheduled staff meetings and trainings.
- Documented incidents and injuries for accurate recordkeeping.
CASHIER
Green Lantern
02.2022 - 07.2022
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Built and maintained positive working relationships with co-workers.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
- Provided excellent customer service by greeting customers and offering assistance.
- Accurately processed customer payments using cash, credit cards, and checks.
- Provided efficient and courteous service to customers.
- Managed large amounts of cash accurately during busy hours in a fast-paced environment.
- Handled customer complaints and inquiries in a courteous and efficient manner.
PIZZA MAKER
Mod Pizza
08.2021 - 02.2022
- Maintained a positive attitude in high-pressure situations, ensuring customer satisfaction remained top priority.
- Collaborated with team members to complete assigned tasks quickly and effectively.
- Managed stockroom inventory, ordering supplies as needed to ensure shelves were stocked.
- Demonstrated strong communication and interpersonal skills when interacting with customers and coworkers.
- Provided excellent customer service to all patrons, swiftly resolving any issues that arose.
- Greeted customers upon entering the store providing assistance as needed.
Education
High School Diploma -
Troy Athens Highschool
Troy, MI05.2024
Bachelor of Science - Kinesiology
Michigan State University
East Lansing, MI04-2028
Skills
- Relationship building
- Maintaining and cleaning equipment
- Problem Solving
- Patience and Empathy
- Safety procedures
- Excellent communication
- Time Management
- Organization
- Strong multitasking
Certification
CPR certified
Timeline
Restaurant Hostess
Kruse and Muer Restaurants
05.2025 - 08.2025
IN-HOME NANNY
Individual household
06.2023 - 08.2023
LIFEGUARD
Red Oaks Waterpark
05.2022 - 09.2022
CASHIER
Green Lantern
02.2022 - 07.2022
LATCHKEY PROGRAM AID
Huntington Woods Latchkey
08.2021 - 08.2024
PIZZA MAKER
Mod Pizza
08.2021 - 02.2022
High School Diploma -
Troy Athens Highschool
Bachelor of Science - Kinesiology
Michigan State University
Awards & Honors
Honor Roll