Summary
Overview
Work History
Education
Skills
Timeline
Generic

Megan Mitrokostas

Cotuit,MA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to help team achieve company goals.

Overview

9
9
years of professional experience

Work History

Banquet Server

Cape Codder Resort & Spa
01.2017 - Current
  • Set up banquet tables and chairs based on event requirements.
  • Carried out professional service, retaining polite and friendly approach at all times.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Arranged linens and table settings according to seating plan and event theme.

Event Server

Seminole Hard Rock Hotel & Casino, Tampa
06.2023 - 11.2023
  • Maintained event cleanliness during service by promptly clearing dishes after each course.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Fostered enjoyable event atmosphere through friendly guest interactions
  • Maintained flexible work schedule to meet event needs.

Airline Customer Service Agent

Delta Air Lines, Inc
05.2022 - 02.2023
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
  • Prepared customer invoices, accepted payments, and processed refund and cancellation requests.
  • Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.

Bartender

Plymouth Public House
12.2021 - 05.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Bartender/Server

The Grand Cru
01.2017 - 05.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Mental Health Specialist

Highpoint Treatment Center
01.2015 - 05.2019
  • Documented client progress in confidential files.
  • Communicated with clients to develop social and psychiatric observations.
  • Monitored patients and assessed suicide risks.
  • Client admissions and discharges
  • Administered medication.
  • Maintained safety on the unit.

Education

No Degree - Early Childhood Education And Psychology

Cape Cod Community College
West Barnstable, MA

High School Diploma -

Harwich High School
Harwich, MA

Skills

  • Punctual and Reliable
  • Service Prioritization
  • Attention to detail
  • Cash handling proficiency
  • Excellent communication
  • Positive attitude
  • Conflict resolution
  • Strong teamwork
  • Professional demeanor

Timeline

Event Server

Seminole Hard Rock Hotel & Casino, Tampa
06.2023 - 11.2023

Airline Customer Service Agent

Delta Air Lines, Inc
05.2022 - 02.2023

Bartender

Plymouth Public House
12.2021 - 05.2022

Banquet Server

Cape Codder Resort & Spa
01.2017 - Current

Bartender/Server

The Grand Cru
01.2017 - 05.2021

Mental Health Specialist

Highpoint Treatment Center
01.2015 - 05.2019

No Degree - Early Childhood Education And Psychology

Cape Cod Community College

High School Diploma -

Harwich High School

Similar Profiles

CREATE PROFILE
Megan Mitrokostas