Megan Molitor
Round Rock ,TX
Summary
Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Salon Manager
Mud Puppies
07.2017 - Current
- Managing salon , employees, & scheduling
- Maintains staff by recruiting, selecting, orienting, and training employees
- Ensures a safe, secure, and legal work environment
- Develops personal growth opportunities
- Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results
- Payroll
- Providing excellent customer service
- Providing strategic solutions for customers
Server/Bartender
Baby Acapulco
05.2018 - 08.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
Data Entry Clerk
Cox Enterprises
03.2015 - 09.2017
- Entering customer and account data from source documents within time limits
- Compiling, verifying accuracy and sorting information to prepare source data for computer entry
- Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output
- Attention to detail
- Proficiency with standard computer software, such as Microsoft Office suite
- Fast typing skills
- Ability to work for consecutive hours on a daily basis
Server
The Oasis on Lake Travis
06.2013 - 07.2015
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Education
Study Program - Business Administration
Austin Community College
Austin, TXSkills
- Client satisfaction
- Recruitment and hiring
- Appointment scheduling
- Cash handling
- Exceptional customer service
- Professional appearance
- Hospitality service expertise
- Memory retention
- Safe food handling
- High volume dining
- Order management
- Multitasking and organization
- Responsible beverage service
- Server training
- Point-of-sale system
- Customer focused
- Time management
- Microsoft outlook, word, and Excel
- Communication Skills
- Data Analysis
- Mathematics
- Teamwork
- Emotional intelligence
Accomplishments
- Developed or implemented new procedures or systems
- Worked on special projects
Hobbies and Interests
- Writing
- Photography
- Marketing
- Graphic design
- Travel
Certification
TABC & Texas food handler certification
Timeline
Server/Bartender
Baby Acapulco
05.2018 - 08.2020
Salon Manager
Mud Puppies
07.2017 - Current
Data Entry Clerk
Cox Enterprises
03.2015 - 09.2017
Server
The Oasis on Lake Travis
06.2013 - 07.2015
TABC & Texas food handler certification
Study Program - Business Administration
Austin Community College
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