Summary
Overview
Work History
Education
Skills
Timeline
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Megan Morris

Binghamton,NY

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

Medical Front Office Receptionist

Tri City Hearing
Vestal, NY
07.2023 - Current
  • Greeted patients and visitors in a friendly and professional manner.
  • Assisted with scheduling appointments, verifying insurance coverage, collecting co-payments, and updating patient information in the electronic medical records system.
  • Prepared charts for new patients prior to their appointment.
  • Scanned documents into the practice's EMR system as needed.

Medical Receptionist

United Health Services
05.2022 - 03.2023
  • Registered and verified patient records before triage with most up-to-date information.
  • Helped patients complete necessary medical forms and documentation.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Answered phone calls and messages for multiple physicians in a medical facility, scheduling appointments, and handling patient inquiries.
  • Maintained current and accurate medical records for patients.
  • Greeted and checked in patients, updating patient information in computer system.

Peer Recovery Specialist

Mental Health Association Inc.
Binghamton, NY
12.2020 - 08.2021
  • Provided emotional support and crisis intervention to individuals in need of mental health services.
  • Assisted clients in identifying, understanding, and managing their symptoms.
  • Maintained detailed records of all client interactions, including progress notes and case histories.
  • Created a safe environment where individuals can openly express their feelings without fear of judgment or stigma.
  • Collaborated with other professionals to coordinate care for clients with complex needs.

Administrative Assistant

Mental Health Association Inc.
08.2019 - 12.2020
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Established administrative work procedures to track staff's daily tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Created and maintained databases to track and record customer data.

Education

Licenses & Certifications
12.2019

Associate of Arts - Medical Billing And Coding

Elmira Business Institute
Vestal
06.2015

High School Diploma -

Binghamton High School
Binghamton, NY
06.2007

Skills

  • Verbal and Written Communication
  • Listening Skills
  • Adaptability and Flexibility
  • Boundary Setting
  • Resource Navigation
  • Schedule Management
  • HIPAA Compliance
  • EMR Knowledge
  • Organizational Skills
  • Multitasking
  • Group facilitation
  • Relationship Building
  • Documentation abilities

Timeline

Medical Front Office Receptionist

Tri City Hearing
07.2023 - Current

Medical Receptionist

United Health Services
05.2022 - 03.2023

Peer Recovery Specialist

Mental Health Association Inc.
12.2020 - 08.2021

Administrative Assistant

Mental Health Association Inc.
08.2019 - 12.2020

Licenses & Certifications

Associate of Arts - Medical Billing And Coding

Elmira Business Institute

High School Diploma -

Binghamton High School

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Megan Morris