Megan Morris
Lynchburg,VA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level as a customer service representative position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Director of Housekeeping
Carriage Hill Retirement
10.2021 - 07.2023
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Conducted regular inspections of residents rooms and public spaces, ensuring adherence to established cleanliness standards and addressing any issues promptly.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Housekeeping Supervisor
Lynchburg Health & Rehabilitation Center
07.2011 - 10.2021
- Cultivated open lines of communication between management and housekeeping staff, facilitating efficient problem-solving when issues arose.
- Adapted quickly to changing priorities or emergencies in order to maintain seamless daily operations without compromising guest experience or satisfaction.
- Coordinated with outside vendors to provide supplies and equipment for staff.
- Worked with front desk to respond promptly to all guest requests.
- Trained and mentored new staff on cleaning and safety protocols.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
Education
High School Diploma -
Brookville High School
Lynchburg, VA06.2008
Skills
- Strategic Planning
- Employee Coaching and Mentoring
- Technical Proficiency
- Managing Operations and Efficiency
- Computer Skills
- Shift Scheduling
Certification
PCA certification
Phlebotomist certification
Timeline
Director of Housekeeping
Carriage Hill Retirement
10.2021 - 07.2023
Housekeeping Supervisor
Lynchburg Health & Rehabilitation Center
07.2011 - 10.2021
High School Diploma -
Brookville High School
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