Summary
Overview
Work History
Education
Skills
personal and work related references
Timeline
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Megan Moser

Anchorage,AK

Summary

Highly motivated and adaptable customer relations professional with a proven track record of delivering exceptional service. Eager to transition into a Insurance claims role, leveraging strong communication skills, attention to detail and a commitment to learning. A self starter who thrives in a fast-paced environment. Committed to providing exceptional service while upholding company expectations.

Overview

7
7
years of professional experience

Work History

Salesperson

Office Products Services
09.2023 - Current
    • Expanded customer base through targeted prospecting and networking efforts.
    • Enhanced product knowledge by attending training sessions and staying current with industry trends.
    • Utilized CRM software to manage contacts, track progress, and analyze performance metrics.
    • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
    • Worked to build relationships with customers and built potential for additional sales.
    • Improved customer service and telecommunication skills to build lasting relationships.
    • Logged reports, expenses, receipts, and sales in company database.
    • Contributed to event marketing, sales and brand promotion.
    • Performed effectively in self-directed work environment.

Professional House Cleaner

Self-employed
09.2016 - Current
  • Demonstrated punctuality and reliability by consistently arriving on time for scheduled appointments, instilling trust and confidence in clients.
  • Increased client referrals by consistently exceeding expectations through attention to detail and professionalism.
  • Managed workload across a number of homes and satisfied customer needs through, punctuality, attention to detail, organization and communication.
  • Provided flexible scheduling options for clients, ensuring timely completion of all tasks without compromising quality.
  • Provided exceptional customer service by addressing concerns promptly and adapting services based on feedback received from clients.
  • Was given unsupervised access to many homes by proving reliability, professionalism and trust.
  • Cultivated and strengthened lasting client relationships.

Volunteer, PTA

Lakehood Elementary
09.2018 - 05.2022
  • Communication, engaged with parents, teachers, and school administrators effectively.
  • Chairing committees, organizing fundraisers, or coordinating events displaying leadership.
  • Organized and planned PTA events, and projects with school staff and PTA team.
  • Worked alongside other members fostering teamwork, collaboration, and compromise to achieve common goals for the benefit of students and school community.
  • Networking with other parents, educators, and community members to build relationships, share ideas, and create a supportive educational environment.

Education

GED -

Central Highschool
Independence, OR
1999

Skills

  • Customer Service Excellence: With robust background in customer service, I excel in understanding and meeting customer needs Ability to empathize, actively listen, and resolve issues ensures positive interactions
  • Self-Starter and Motivated: A self-starter, taking initiative and driving projects forward Motivation fuels commitment to achieving goals and delivering results
  • Quick Learner: Adapts swiftly to new processes, technologies, and industry trends Curiosity drives continuous learning, allowing me to stay ahead and contribute effectively
  • Excellent Communication Skills: Clear, concise communication Whether written or verbal, I convey information effectively with the goal of providing satisfactory results
  • Attention to Detail: I review information, documents, and processes with and eye for detail in order to minimizes errors and ensure accuracy in all tasks
  • Works Well Under Pressure: Maintaining composure, prioritizing tasks, and delivering quality work even in challenging circumstances
  • Multitasking: Organizes tasks efficiently, manage priorities, and maintains productivity across various projects

personal and work related references

  • Michelle Alger, 907-223-0685
  • Aleesha Towns-Bain, 907-209-6565
  • Caitlyn Elison, 907-350-1569
  • Kali Bennet, 907-350-4747


Timeline

Salesperson

Office Products Services
09.2023 - Current

Volunteer, PTA

Lakehood Elementary
09.2018 - 05.2022

Professional House Cleaner

Self-employed
09.2016 - Current

GED -

Central Highschool

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Megan Moser