Megan M Sanford
Irvine,CA
Summary
Tech-savvy innovator with diverse knowledge of emerging technologies and programs in pediatric healthcare. Excels in identifying opportunities to improve productivity and efficiency. Detail-oriented and passionate with budget building, planning, and executing experience.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Nurse Manager, Population Health
Children’s Hospital Orange County (CHOC)
10.2022 - Current
- Founding nurse manager of CHOC’s free, 24/7 pediatric nurse advice line (844-GET-CHOC) and on-demand telehealth program
- Successfully launched one of Southern California’s first free nurse advice lines, which now fields over 70,000 phone calls a year; started an on-demand, after hours telehealth program through the nurse advice line that saw over 700 patients in its first year
- Transitioned >15 specialty clinic offices to the nurse line after hours, maintaining a wait time of less than 90 seconds with a physician response time of less than 30 minutes
- Serves as a liaison between multiple departments, including ED, marketing, urgent care, specialty care, and CHOC’s primary care network; partnered with telecommunications department to implement live answering of CHOC’s ED phone system through 844-GET-CHOC, diverting hundreds of calls from the ED staff daily
- Created department-specific WHPUOS based in call volume, which allowed for a successful transition to a variable nursing budget that permitted more accurate staffing to follow seasonal fluctuations seen in pediatric healthcare
- Partnered with external data analytics company to help design and develop a call volume and patient data dashboard that was then used to demonstrate a nearly 4:1 ROI for the department in the following fiscal year
Inpatient Case Manager
Children’s Hospital Orange County (CHOC)
02.2021 - 09.2022
- Responsible for discharge planning, liaising between insurance companies, families, and hospital; coordination of care across spectrum of inpatient admissions
- Member of Clinical Practice Council (CPC), Education Committee; responsible for training CPC council members on technology-based ventures
- Participant in Clinical Ladder FY 2022, promoted to RN IV July 2022
Registered Nurse, Nursing Excellence
Children's Hospital LA
05.2019 - 01.2021
- Co-author and editor of CHLA's fourth successful Magnet Redesignation 2021
- Co-author of CHLA's 2018 & 2019 Nursing Annual Reports
- Coordinated nurse-related events at facility including nurse's week, certified nurse's day, and pediatric nurse's week
Registered Nurse, Inpatient/Outpatient Radiology, PACU
Children's Hospital LA
05.2018 - 01.2021
- Facilitated patient care for sedated radiology procedures, serving as bedside RN in pre-op, peri-op, and PACU
- Served as ultrasound-guided IV placement for department
- Hosted education sessions for coworkers during huddles covering various topics, such as emergency care in PACU, difficult IV placement, etc.
Registered Nurse, Emergency Department
Seton Medical Center Hays
07.2017 - 05.2018
- Selected to help design and open a 9-bed pediatric ED within a level II adult trauma ED
- Implemented and monitored care plans for multiple patients while serving as a liaison between adult ED providers and patients/families
- Conducted learning sessions on pediatric emergency care while serving as a point of contact for nurses and parents
Registered Nurse, Medical-Surgical Unit
Dell Children's Medical Center of Central Texas
07.2015 - 07.2017
- Infectious disease unit, specialized in caring for Cystic Fibrosis patients, along with patients admitted for fever of unknown origin, unspecified/undiagnosed infectious illnesses, suspected TB patients, and respiratory illnesses requiring isolation
- Charge Nurse trained
- Participated in Dell Children's RN Residency Program while simultaneously completing MSN degree
Clinical Assistant
Dell Children's Medical Center
05.2014 - 07.2015
- Collected vital signs, intake and output, and basic measurements on a 24-bed pediatric unit
- Trained in phlebotomy, assisted nursing staff with bedside procedures
- Assisted patients and their families with basic care needs
Clinical Assistant
Seton Medical Center
05.2011 - 05.2014
- Collected vital signs, intake and output, and basic measurements on a 32-bed adult, post-operative unit
- Trained in phlebotomy, assisted nursing staff with bedside procedures
- Assisted patients and their families with basic care needs
Education
Doctor of Nursing Practice - Executive Leadership
University Of Texas At Arlington
Arlington, TX12-2022
Master of Science - Nursing: Leadership in Diverse Settings
University Of Texas At Austin
Austin, TX12-2017
Bachelor of Science - Nutritional Sciences
University Of Texas At Austin
Austin, TX05-2013
Accelerated RN Program -
University of Texas At Austin
Austin, TX06-2015
Skills
- Multidisciplinary team collaboration
- Quality improvement initiatives
- Department management
- Budget planning and optimization
- Business operation oversight and management
Certification
- Certified Pediatric Nurse, PNCB, July 2017 - present
- Lean Six Sigma in Healthcare, Yellow Belt
- 2020 - 2021 Leadership Education in Adolescent Health Fellow, Department of Adolescent and Young Adult Medicine through the California Maternal and Child Health Federal Bureau
- PNCB Certified Pediatric Nurse exam item writer, 2022 - 2023
Timeline
Nurse Manager, Population Health
Children’s Hospital Orange County (CHOC)
10.2022 - Current
Inpatient Case Manager
Children’s Hospital Orange County (CHOC)
02.2021 - 09.2022
Registered Nurse, Nursing Excellence
Children's Hospital LA
05.2019 - 01.2021
Registered Nurse, Inpatient/Outpatient Radiology, PACU
Children's Hospital LA
05.2018 - 01.2021
Registered Nurse, Emergency Department
Seton Medical Center Hays
07.2017 - 05.2018
Registered Nurse, Medical-Surgical Unit
Dell Children's Medical Center of Central Texas
07.2015 - 07.2017
Clinical Assistant
Dell Children's Medical Center
05.2014 - 07.2015
Clinical Assistant
Seton Medical Center
05.2011 - 05.2014
- Certified Pediatric Nurse, PNCB, July 2017 - present
- Lean Six Sigma in Healthcare, Yellow Belt
- 2020 - 2021 Leadership Education in Adolescent Health Fellow, Department of Adolescent and Young Adult Medicine through the California Maternal and Child Health Federal Bureau
- PNCB Certified Pediatric Nurse exam item writer, 2022 - 2023
Doctor of Nursing Practice - Executive Leadership
University Of Texas At Arlington
Master of Science - Nursing: Leadership in Diverse Settings
University Of Texas At Austin
Bachelor of Science - Nutritional Sciences
University Of Texas At Austin
Accelerated RN Program -
University of Texas At Austin
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