Megan Mullins
Middleburg Heights,OH
Summary
Retail auto finance and dealer relationship management professional with over 8 years of experience partnering with automotive dealerships and lenders to drive application volume, funded loans, and long-term relationships. Proven success in prospecting, portfolio management, risk awareness, and cross-functional collaboration with underwriting and fulfillment teams.
Overview
16
16
years of professional experience
Work History
Bartender
Carney's Bar
12.2024 - Current
- Provided exceptional customer service, enhancing guest experience in fast-paced bar environment
- Built rapport with regular customers and created a welcoming atmosphere
- Ensured clean, organized, and well-stocked bar area, supporting efficient service delivery
- Coordinated special events like live watch parties and away game tailgates, increasing customer engagement
Finance Director
Crestmont Auto Group
08.2018 - 11.2024
- Managed lender relationships, application flow, and portfolio performance, ensuring compliance and adherence to responsible risk standards.
- Analyze approval trends and funding metrics to identify opportunities, mitigate risk, and improve efficiency.
- Partner closely with underwriting and funding teams to resolve credit, documentation, and fulfillment issues.
- Acted as the primary liaison between the dealership and multiple retail auto lenders, facilitating consistent loan production and maximizing funding volume.
- Train sales and finance staff on lender programs, referral opportunities, and compliance best practices.
Finance Manager
Ken Ganley Nissan
07.2016 - 08.2018
- Developed financing solutions that met lender guidelines and matched customer credit profiles, facilitating successful loan approvals.
- Cultivated relationships with national and regional lenders, enhancing support for retail auto financing initiatives.
- Coordinated with underwriting and funding partners, ensuring timely completion of deals and accuracy in documentation.
Sales Consultant / Finance Manager
Bernie Moreno Companies
02.2015 - 07.2016
- Facilitated high-volume vehicle sales, ensuring strong customer satisfaction and CSI results.
- Completed advanced sales and finance management training, enhancing knowledge in performance and compliance.
Administrative Assistant / Head Waitress / Bartender
Bonefish Grill
03.2010 - 11.2015
- Managed financial reporting, invoicing, inventory, and P&L review, ensuring accuracy and confidentiality.
- Provided high-level customer service and handled cash reconciliation in fast-paced environment.
Education
Some College (No Degree) - Math
Lakeland Community College
Mentor, OHSome College (No Degree) - Nursing
Bryant & Stratton College
ClevelandSkills
- Dealer relationship management
- Business development and prospecting
- Retail auto lending
- Client solutions advisory
- Negotiation and influence
- Risk and compliance awareness
- Market analysis
- Cross-functional collaboration
- Client engagement
- Time management
References
Available upon request.
Timeline
Bartender
Carney's Bar
12.2024 - Current
Finance Director
Crestmont Auto Group
08.2018 - 11.2024
Finance Manager
Ken Ganley Nissan
07.2016 - 08.2018
Sales Consultant / Finance Manager
Bernie Moreno Companies
02.2015 - 07.2016
Administrative Assistant / Head Waitress / Bartender
Bonefish Grill
03.2010 - 11.2015
Some College (No Degree) - Math
Lakeland Community College
Some College (No Degree) - Nursing
Bryant & Stratton College