Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Websites
References
Timeline
Generic

Megan Mutka

San Angelo,TX

Summary

Resourceful Shift Supervisor known for high productivity and efficient task completion. Skilled in team leadership, inventory management, and customer service excellence. Excel at communication, problem-solving, and adaptability, ensuring smooth operations and positive work environments. Committed to fostering teamwork and meeting operational goals with integrity and reliability.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Shift Supervisor

Starbucks
San Angelo, TX
12.2021 - Current
  • Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
  • Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
  • Evaluated employee performance, delivering individualized feedback and praise.
  • Maintained a calm demeanor and a fast pace during high-volume periods.
  • Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
  • Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
  • Received and accurately processed customer payments.

Assistant Store Manager

Lowe's Pay and Save Inc.
Ozona, TX
01.2018 - 12.2021
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Coordinated with vendors to secure product availability at competitive prices.
  • Managed day-to-day operations including scheduling shifts, assigning tasks.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Managed daily cash handling processes including deposits and reconciliations.

Store Associate

Lowe's Pay and Save Inc.
San Angelo, TX
06.2015 - 01.2018
  • Assisted with loading and unloading deliveries from vendors.
  • Provided cash register operations and handled customer payments.
  • Utilized computer systems for order entry, tracking, invoicing and other related tasks.
  • Maintained knowledge of current promotions, policies concerning payment and exchanges.
  • Stocked, replenished, and organized inventory to keep store merchandise fresh.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Prepared monthly statements for accounts receivable operations.
  • Maintained records of purchases, storage temperatures, deliveries, and invoices for accuracy in financial reporting.
  • Priced product to achieve margin and sales goals while maintaining competitive pricing profile.

Education

Bachelor of Arts - Business Law

Arizona State University
Tempe, AZ
05-2026

Skills

  • Team leadership
  • Verbal and written communication
  • Multitasking
  • Customer service management
  • Microsoft Office applications
  • Equipment troubleshooting

Accomplishments

  • Starbucks Partner of the Quarter Q1 2025
  • Starbucks Partner of the Quarter Q1 2023

Certification

  • Texas Food Handler Manager Certification

References

References available upon request.

Timeline

Shift Supervisor

Starbucks
12.2021 - Current

Assistant Store Manager

Lowe's Pay and Save Inc.
01.2018 - 12.2021

Store Associate

Lowe's Pay and Save Inc.
06.2015 - 01.2018

Bachelor of Arts - Business Law

Arizona State University

Similar Profiles

CREATE PROFILE