Megan Nannenga
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
16
16
years of professional experience
Work History
Salon Owner/Stylist
Self-employed
08.2016 - 11.2022
- Boosted customer satisfaction by implementing innovative salon services and personalized consultations.
- Increased client retention by delivering exceptional customer service and maintaining a welcoming atmosphere.
- Managed daily operations for salon success, including client scheduling, inventory management, and financial reporting.
- Developed marketing strategies to attract new clients, utilizing social media platforms and promotional events.
- Provided excellent customer service and account regulation, strengthening client relations and boosting revenue.
Front Desk Receptionist
The Edge Gym
05.2011 - 08.2011
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
Crew Member
Burgerville
01.2007 - 10.2009
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Education
Cosmetology License - Cosmetology
Evan's Hairstyling College
Rexburg09.2009
High School Diploma -
Battle Ground High School
Battle Ground, WA06.2007
Skills
- Customer Service
- Social Media Marketing
- Appointment Scheduling
- Self Motivation
- Active Listening
- Effective Multitasking
Timeline
Salon Owner/Stylist
Self-employed
08.2016 - 11.2022
Front Desk Receptionist
The Edge Gym
05.2011 - 08.2011
Crew Member
Burgerville
01.2007 - 10.2009
Cosmetology License - Cosmetology
Evan's Hairstyling College
High School Diploma -
Battle Ground High School