Summary
Overview
Work History
Education
Skills
Timeline
Generic

MEGAN NELSON

Moundridge,KS

Summary

Attentive receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with several years of hands-on experience in administrative roles.

Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.

Overview

14
14
years of professional experience

Work History

Receptionist

City of McPherson Police Department
10.2016 - Current
  • Maintain annual NCIC, Security Awareness, Public Notary Certifications
  • Confidentiality, enter warrants, citations, KLER reports, upload supporting documents
  • Answers multi like phone, direct calls to appropriate department individuals
  • Perform clerical duties; copying, typing, processing, data entry, corresponding, and filing
  • Managed front desk operations, ensuring efficient workflow and positive visitor experiences

Receptionist

Family Practice
03.2016 - 10.2016
  • Processed insurance claims forms submitted by patients or other providers.
  • Performed data entry tasks accurately and efficiently.
  • Performed administrative tasks such as filing paperwork, preparing reports, answering phones, scheduling appointments.

Receptionist

Associates in Family Health
10.2011 - 03.2016
  • Performed data entry into EMR system for patient demographics, clinical notes and billing information.
  • Organized medical records for filing and retrieval purposes.
  • Reviewed insurance claim forms for accuracy prior to submission for payment.
  • Adhered to HIPAA standards when handling confidential medical information.
  • Generated invoices, credit memos, and other documents required for patient billing.

Education

Some College (No Degree) - Criminal Justice

Hutchinson Community College
Hutchinson, KS

High School Diploma - undefined

Canton Galva High School
Canton, KS
05.2003

Skills

  • Multi-line telephone operation
  • Phone etiquette
  • Reception desk management
  • Greeting and seating clients
  • Security awareness
  • Data entry
  • Administrative support
  • Mail distribution
  • Professional demeanor
  • Organization skills
  • Time management
  • Telephone skills
  • Customer/Client relations

Timeline

Receptionist

City of McPherson Police Department
10.2016 - Current

Receptionist

Family Practice
03.2016 - 10.2016

Receptionist

Associates in Family Health
10.2011 - 03.2016

High School Diploma - undefined

Canton Galva High School

Some College (No Degree) - Criminal Justice

Hutchinson Community College

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