Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Megan Nelson

Renton

Summary

Experienced funeral professional specializing in compassionate communication and efficient office management. Demonstrated success in improving mortuary operations through precise record-keeping and adherence to regulations. Proficient in multitasking and creating a supportive atmosphere for grieving families, ensuring dignified service delivery.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Edwards Memorial Funeral Home
Lakewood
04.2025 - 06.2025
  • Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Managed database systems containing customer contact information.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Maintained records related to funerals including contracts, invoices and payments received.

Office Administrator

MB Daniel Mortuary Services
Kent
03.2024 - 03.2025
  • Supported financial operations by managing invoices and tracking expenses accurately.
  • Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
  • Supported financial operations by managing invoices and tracking expenses accurately. Organized and maintained filing systems, including electronic databases and records.
  • Organized and maintained filing systems, including electronic databases and records.
  • Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
  • Ensured compliance with applicable laws regarding employment practices.
  • Implemented quality control measures to uphold company standards.
  • Prepared and maintained funeral home facilities for services and visitations.
  • Maintained records related to funerals including contracts, invoices and payments received.
  • Transported deceased bodies from place of death to the funeral home in accordance with regulations.
  • Prepared the body according to instructions given by family members or clergy in order to ensure dignity is maintained throughout the process.

Funeral Director/ Embalmer Intern

American Memorial Funeral Directors
Renton
03.2022 - 10.2023
  • Discussed nature of funeral service, disposition of remains & funeral costs with family members.
  • Picked up deceased at private homes, hospitals and county morgues.
  • Performed embalming procedures and updated case study reports.
  • Managed filing system, entered data and completed other clerical tasks.
  • Prepared deceased individuals for viewing, ensuring dignity and respect throughout the process.
  • Developed personalized service plans that reflected the wishes of the deceased and their families.
  • Prepared legal documents such as death certificates and permits for burial or cremation.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Documented embalming processes accurately in compliance with legal requirements and standards.
  • Prepared reports summarizing project progress and results for management review.

Funeral Director Assistant

Bulman Family Funeral Homes
Kearny
09.2020 - 05.2021
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Worked effectively in fast-paced environments.
  • Adhered to health and sanitation laws for all embalming processes.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Performed embalming procedures and updated case study reports.
  • Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.

Education

Associate of Applied Science - Mortuary Science

Maricopa Community Colleges - Chandler-Gilbert Community College
Chandler, AZ
05.2021

Skills

  • Compassionate communication
  • Adaptability and flexibility
  • Mortuary operations
  • Cremation services
  • Incision and suture expertise
  • Multitasking abilities
  • Funeral directing
  • Customer service
  • Office management
  • Microsoft Office
  • Administrative experience
  • OSHA regulation knowledge

Certification

  • Funeral Director License
  • August 2023 to August 2024
  • 22012391
  • Intern License
  • Embalming License
  • 22012392

References

References available upon request.

Timeline

Administrative Assistant

Edwards Memorial Funeral Home
04.2025 - 06.2025

Office Administrator

MB Daniel Mortuary Services
03.2024 - 03.2025

Funeral Director/ Embalmer Intern

American Memorial Funeral Directors
03.2022 - 10.2023

Funeral Director Assistant

Bulman Family Funeral Homes
09.2020 - 05.2021

Associate of Applied Science - Mortuary Science

Maricopa Community Colleges - Chandler-Gilbert Community College

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