Ensuring all equipment is properly maintained and serviced regularly according to manufacturer guidelines.
Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
Performing general maintenance tasks such as painting walls or fixing broken fixtures; changing filters on HVAC units periodically.
Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
Amazon Delivery Associate
Ride With Joy Logistics
New Windsor, NY
10.2021 - 01.2022
Loaded delivery truck with company products according to the daily route plan.
Inspected vehicles for mechanical items and safety issues and performed preventative maintenance.
Maintained accurate logbook of deliveries and pick-ups.
Followed all applicable traffic laws and regulations while driving company vehicle.
Verified accuracy of orders loaded onto trucks by counting, weighing or measuring items.
Notified customers prior to arrival of goods or services at their locations.
Provided friendly customer service when interacting with clients during deliveries.
Communicated with dispatch regarding any changes in route schedule or delivery times due to traffic delays, weather conditions.
Performed pre-trip inspections on vehicles including checking fluid levels and tire pressure.
Delivered packages safely and timely to designated addresses within assigned territory.
Ensured proper care in the handling of packages to avoid damage during transit.
Reported any incidents encountered on the road such as accidents or traffic violations immediately to supervisor and dispatch team.
Customer Service Associate
Walgreens
Montgomery, NY
06.2020 - 10.2021
Greeted customers and identified their needs.
Provided information about products and services available to customers.
Processed customer orders accurately and efficiently.
Resolved customer inquiries in a timely manner.
Demonstrated active listening skills when responding to customer questions and complaints.
Maintained an organized system for tracking customer interactions and feedback.
Assisted customers with returns, exchanges, refunds, and other transactions as needed.
Followed up with customers after purchase to ensure satisfaction.
Tracked inventory levels of popular items to ensure availability for customers' orders.
Developed relationships with key clients through regular contact and follow-up communication.
Created detailed reports on customer service activities.
Escalated unresolved customer issues to the appropriate department or manager for resolution.
Dairy Stocker
Market 32
Newburgh, NY
11.2017 - 11.2019
Received dairy product deliveries and verified accuracy of order.
Organized shelves, rotated stock, and faced products to ensure freshness.
Maintained cleanliness of storage areas, coolers, and freezers.
Ensured the proper temperature in coolers and freezers was maintained at all times.
Conducted regular inventories of dairy products.
Ordered additional product when needed for restocking purposes.
Checked expiration dates on all dairy items prior to stocking them on shelves or in coolers and freezers.
Assisted customers with locating desired items in the dairy department.