Megan Newman
Boiling Springs,SC
Summary
Dynamic and dedicated professional with extensive experience in customer service at Circle K Gas Station. Proven ability in cash handling and issue resolution, consistently enhancing customer satisfaction. Recognized for strong work ethic and effective communication skills, contributing to a positive team environment and operational efficiency. Committed to maintaining high standards of service excellence.
Overview
13
13
years of professional experience
Work History
Cashier/Stocker
Circle K Gas Station
09.2022 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced at end of shifts.
- Assisted customers with inquiries, ensuring high satisfaction levels.
- Monitored stock levels and restocked shelves to enhance product availability.
- Handled cash, credit, and debit transactions accurately to maintain financial integrity.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of the checkout area to enhance customer experience.
- Assisted in inventory management by restocking shelves and monitoring product availability.
- Collaborated with team members to streamline operations during peak hours effectively.
- Adapted quickly to new procedures and technologies to improve transaction efficiency.
- Ensured compliance with safety protocols while handling cash and operating equipment.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Shift Leader
Cookout Restaurant
03.2012 - 09.2022
- Assisted in managing daily operations and team workflows.
- Supported training of new staff on operational procedures and safety protocols.
- Maintained cleanliness and organization of work environment to enhance efficiency.
- Communicated effectively with team members to ensure smooth shift transitions.
- Adapted quickly to changing priorities and handled multiple tasks simultaneously.
- Resolved customer inquiries and issues, ensuring a positive experience for patrons.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
Education
GED -
Wade Hampton High School
Greenville, SC05.2011
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
- Written and verbal communication
- Order taking
- Professionalism and courtesy
- Cash register systems
- Product restocking
- Product knowledge
- Refunds and exchanges
- Issue resolution
- POS systems
Timeline
Cashier/Stocker
Circle K Gas Station
09.2022 - Current
Shift Leader
Cookout Restaurant
03.2012 - 09.2022
GED -
Wade Hampton High School
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