Megan Nissen
Virginia Beach,VA
Summary
Seasoned nursing professional with 12 years expierence offering clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.
Overview
13
13
years of professional experience
Work History
Nursing Care Partner
Sentara Virginia Beach General Hospital
04.2020 - Current
- Managed patient care for 12-34 individuals daily, utilizing the Epic charting system to streamline operations. Oversaw blood draw procedures and coordinated patient hygiene and nutrition. Developed and implemented a strategic turnover process to enhance communication between shifts.
- Addressed inquiries and concerns from patients and families, fostering a welcoming and supportive environment.
- Worked closely with nursing colleagues to ensure comprehensive and effective care.
- Assisted nursing staff with daily patient care activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to healthcare team to facilitate timely interventions.
Mental Health Technician
Children’s Hospital of the Kings Daughters
03.2023 - 05.2023
- Monitored patient behavior and provided support during therapeutic activities.
- Assisted in developing individualized care plans for children with mental health challenges.
- Implemented safety measures and crisis intervention strategies effectively.
- Conducted regular assessments of patients' progress and communicated findings to healthcare professionals.
Patient care Representative
Sentara Pediatrics at Princess Anne
10.2022 - 02.2023
- Managed patient scheduling and appointment coordination to enhance workflow efficiency.
- Provided exceptional customer service, addressing patient inquiries and concerns promptly.
- Facilitated communication between patients and healthcare providers to ensure clarity of care instructions.
- Implemented process improvements that reduced wait times for patients during visits.
- Efficiently managed high volumes of phone calls, messages, and inquiries from patients or other healthcare providers, ensuring prompt responses and resolutions.
FRONT DESK ASSOCIATE
ONE LIFE FITNESS
11.2019 - 03.2020
- Managed front desk operations, ensuring seamless customer service and satisfaction.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Developed strong rapport with returning guests through attentive service and personalized interactions.
- Collected room deposits, fees, and payments.
- Collaborated with housekeeping staff to ensure seamless room transitions and availability.
- Maintained clean and organized front desk areas to uphold polished company image.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
NURSING CARE PARTNER
Sentara Virginia Beach General Hospital
04.2013 - 01.2019
- Provided direct patient care, ensuring comfort and safety during daily activities.
- Assisted nursing staff with clinical procedures and documentation, enhancing workflow efficiency.
- Monitored vital signs and reported changes to healthcare team, supporting timely interventions.
- Educated patients and families on care plans, fostering understanding and compliance.
- Trained new staff on protocols and best practices, promoting a culture of excellence in care delivery.
- Implemented infection control measures, contributing to a safer hospital environment for patients and staff.
- Advocated for patient needs within healthcare team discussions, ensuring holistic care approaches were utilized.
Education
High School Diploma -
Ocean Lakes High School
Virginia Beach, VA06.2010
No Degree - Practical Nursing
ECPI University
Virginia Beach, VA01.2020
No Degree - Nursing Practice
Sentara College of Health Sciences
Chesapeake, VA02.2012
Skills
- Adaptability
- Punctuality
- Customer Service
- Teamwork and collaboration
- Problem Solving
- Communication
- Positive Attitude
- Dedication
- Time management
- Detail oriented
- Microsoft word
- Microsoft Excell
- Microsoft Power Point
- First Aid/ CPR
- Documentation accuracy
- Compassionate care
Accomplishments
- Collaborated with team of Nurses in the development of Skin Champions for my unit.
- Was nominated the hospital daises award for Patient Care Technicians for going above and beyound.
Timeline
Mental Health Technician
Children’s Hospital of the Kings Daughters
03.2023 - 05.2023
Patient care Representative
Sentara Pediatrics at Princess Anne
10.2022 - 02.2023
Nursing Care Partner
Sentara Virginia Beach General Hospital
04.2020 - Current
FRONT DESK ASSOCIATE
ONE LIFE FITNESS
11.2019 - 03.2020
NURSING CARE PARTNER
Sentara Virginia Beach General Hospital
04.2013 - 01.2019
High School Diploma -
Ocean Lakes High School
No Degree - Practical Nursing
ECPI University
No Degree - Nursing Practice
Sentara College of Health Sciences