Megan Noland
Greer,South Carolina
Summary
Well-versed Interior Designer with over 12 years experience in the tile industry. Hardworking and reliable professional with experience in aggressively promoting and selling tile to achieve company expectations. Accommodating, welcoming and skilled in recommending products based on individual requirements.
Overview
12
12
years of professional experience
Work History
Tile Specialist/Interior Designer
Greer Flooring Center
Greer, SC
07.2022 - Current
- Assisted clients successfully by choosing tiles consistent with preferences and budget.
- Designed detailed tile layouts, elevations, and 3D perspective views using CAD software for both in-house review and presentation to client.
- Identified materials and amount of labor required for project completion after reviewing blueprints and jobsite walk-throughs.
- Reviewed project costs, budgets and adherence to schedules.
- Collaborated with contractors and other professionals to ensure project completion within budget and timeline.
Store Manager
Daltile Sales Service Center
Greenville, SC
09.2018 - 07.2022
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Built relationships with key customers to grow business networks and locate new opportunities.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Trained and mentored associates to teach daily tasks and procedures.
Sales Representative
Daltile Sales Service Center
Asheville, NC
03.2016 - 09.2018
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Assisted in developing promotional materials such as flyers, brochures.
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
- Developed targeted lists and new business opportunities, accelerating sales process to achieve results.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Administrative Manager
Daltile Sales Service Center
Asheville, NC
12.2014 - 03.2016
- Liaised with customers, addressed inquiries, handled purchasing requests and answer billing questions to provide outstanding customer care.
- Collaborated with other departmental leaders to establish organizational goals, strategic plans, and objectives.
- Organized and maintained documents, files and records.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
Showroom Design Consultant
Daltile Sales Service Center
Asheville, NC
12.2011 - 12.2014
- Kept showroom samples and sample board library in pristine condition for customers.
- Built strong relationships with customers through excellent service delivery and follow-up communication.
- Worked with clients on remodels and new construction projects, helping guide them through the design and selection process.
- Helped customers with selections by having product knowledge in stone, tile, and installation.
Education
Bachelor of Science - Interior Design
Western Carolina University
Cullowhee, NC05-2011
Skills
- Communication
- Account Development
- Lead Generation
- Sales Closing
- Customer Service
- Product and Service Knowledge
- Inside and Outside Sales
- Product Merchandising
- Design
- Problem Solving
Timeline
Tile Specialist/Interior Designer
Greer Flooring Center
07.2022 - Current
Store Manager
Daltile Sales Service Center
09.2018 - 07.2022
Sales Representative
Daltile Sales Service Center
03.2016 - 09.2018
Administrative Manager
Daltile Sales Service Center
12.2014 - 03.2016
Showroom Design Consultant
Daltile Sales Service Center
12.2011 - 12.2014
Bachelor of Science - Interior Design
Western Carolina University
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