Megan O'Brien
Yorba Linda,CA
Summary
Responsible and knowledgeable Animal Caretaker skilled in all aspects of animal welfare management. Able to navigate the many tasks involved with this environment with ease and calamity by being detail oriented, collaborative, highly organized, and adaptable.
Overview
4
4
years of professional experience
Work History
Wildlife Rehabilitation Center Volunteer
Wetlands & Wildlife Care Center
09.2024 - Current
- Cleaned enclosures of resident animals in a manner that prevented stress and disruption to the animal, spread of disease, and was time efficient.
- Prepared species specific diets for a variety of resident animals at the facility, under guidelines from veterinarian
- Handled animals in safe manner to assist in medical procedures, cage cleaning, and release.
- Observed and monitored animals to record and report behavior or health abnormalities to veterinarians in order to receive medical attention.
- Practiced specialized indoor and supply cleaning procedures to prevent spread of disease and efficiency in operation for facility.
Dog Daycare Attendant
Paws 'n' Play Doggy Daycare
07.2023 - Current
- Closely monitored dogs in a group play environment and assessed each groups compatibility daily, and adapted to best fit dogs individual needs and reduce the risk of conflict between dogs.
- Cleaned facility at opening, throughout the day, and closing to reduce spread of disease and maintain a suitable environment for dogs, clients, and employees. Included mopping, vacuuming, washing toys and dishes, disinfecting large enrichment equipment, sweeping and proper waste disposal
- Assessed new client's dog's behavior, personality, and body language to ensure if they would thrive in a group play environment.
- Provided individualized play and enrichment routines, specialized to individual dogs requirements and personality.
- Maintained positive relationships with clients that promoted trust between them and myself, which led to a consistent returning customer base.
- Provided excellent customer service by answering correspondence promptly and thoroughly
- Efficiently utilized the computer system Smart Flow for checking in clients
- Safely separated dogs in active conflict, in a matter that prevented or reduced harm to both dogs, myself, and other co-workers in the situation.
- Identified health abnormalities and reported to on-site veterinarians.
- Provided walks, kennel cleaning, feeding, watering, and medication administration to dogs and cats in boarding care
Kennel Attendant & Receptionist
The Royal K9 Boarding, Daycare, & Training Center
04.2022 - 07.2023
- Maintained a clean and sanitary kennel environment through daily cleaning tasks, such as disinfecting kennels, mopping the facility, washing dishes, laundry, properly disposing of animal waste, and deep cleaning outdoor play areas.
- Ensured all animals in care had constant fresh, clean water and fed properly, based on owners instructions for their individual dietary needs.
- Measured, prepared, and administered medication for animals during stay, based on owner and their pet's veterinarian's specific direction.
- Provided exercise and enrichment to dogs during their stay, which included outdoor walks, playtime in am outdoor or indoor environment, offering treats in engaging brain teaser toys, and one on one bonding time.
- Performed routine health checks throughout the day, and recognizing, recording, and reporting changes in dogs behavior or physical condition. This is to ensure the health of the dog remains exceptional, and an owner and vet can be informed on their pet's wellbeing.
- Performed basic grooming services to dogs in the facilities care, such as baths, nail trims, anal gland expression, ear cleansing, brushing, de-shedding, fur mat removal, and medicated skin conditioning treatments
- Provided exceptional customer service with clients when booking reservations, answering correspondence promptly and thoroughly by email and phone, performing tours of the facility, offering individualized recommendations based on their pets specific needs, and clearly explaining the facilities polices and requirements before drop-off
- Developed strong relationships and trust with pet owners by providing updates on pets during their stay, in the way of sending photographs, answering correspondence promptly and clearly expressing their pet's comfort and wellbeing is the top priority.
- Assisted in the training of new staff members by sharing knowledge and expertise in kennel operations and animal care procedures.
CBR Article Writer
Valnet Inc.
09.2020 - 09.2021
- Pitched relevant article topics to the site that would lead to high website traffic
- Wrote articles that were concise, well thought, and detailed on various pop culture topics
- Effectively utilized SEO
- Contributed to the growth of online platforms by producing shareable, digestible, and engaging content tailored for the websites target audience of pop culture enthusiasts.
Education
Associates Degree - Marine Science
Orange Coast College
Costa Mesa04.2025
Executive Diploma of Zoology -
International Career Institute
12.2020
High School Diploma -
California Connections Academy
06.2017
Skills
Domestic & Exotic Animal Care
Customer Service
Animal Behavior & Handling
Attention to Detail
Problem-Solving & Critical Thinking
Teamwork and Collaboration
Ability to Adapt and Learn Quickly
Appointment Scheduling
Microsoft Office
Time Management , Multitasking and Task Prioritization
Organizational Skills
Effective Communication Teamwork and Collaboration
Timeline
Wildlife Rehabilitation Center Volunteer
Wetlands & Wildlife Care Center
09.2024 - Current
Dog Daycare Attendant
Paws 'n' Play Doggy Daycare
07.2023 - Current
Kennel Attendant & Receptionist
The Royal K9 Boarding, Daycare, & Training Center
04.2022 - 07.2023
CBR Article Writer
Valnet Inc.
09.2020 - 09.2021
Associates Degree - Marine Science
Orange Coast College
Executive Diploma of Zoology -
International Career Institute
High School Diploma -
California Connections Academy
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