MEGAN OIKARINEN
Ryder System, Inc.
Brownstown Twp.,MI
26
years of professional experience
Results-driven Transportation Analyst with experience in freight payment auditing, carrier management, invoice resolution, account reconciliation, and transportation operations. Proven ability to analyze financial data, resolve aging balances, manage carrier relationships, and support operational efficiency. Recognized for strong communication, analytical, and problem-solving skills developed through transportation and customer-focused environments.
Work History
Transportation Analyst
4 Years- Process weekly transportation invoices for multiple customer accounts.
- Conduct month-end financial processing and carrier account analysis.
- Conducted month-end financial processing and analyzed carrier accounts to ensure accurate reporting.
- Managed carrier and customer aging calls to resolve payment issues, account discrepancies, and operational concerns effectively.
- Investigate and resolve overdue invoices and bad debt balances.
- Manage carrier and customer aging calls to address payment issues, account discrepancies, and operational concerns.
- Perform MOPS reporting and transportation performance analysis.
- Collaborated with carriers and internal stakeholders to streamline processes and uphold service excellence.
Shipment Management Associate II
1 Year 1 Month- Coordinated transportation activities for Project Q account, ensuring timely delivery and effective resource allocation.
- Monitored carrier movements using FUM and DTS systems.
- Maintained communication with carriers and customers through Outlook and other communication platforms.
- Responded to incoming calls from carriers and drivers and provided issue resolution.
- Executed processing of detention and layover billing charges, supporting accurate financial tracking and accountability.
- Processed detention and layover billing charges.
- Conducted DFN follow-ups and scheduled delivery appointments.
- Facilitated communication with carriers and customers via Outlook and other platforms, enhancing relationship management and issue resolution.
- Nominated for the Ryder Excellence Award (March 2022).
Surgical Coordinator / Medical Administrator
21 Years- Provided more than 20 years of medical administration and patient care coordination experience.
- Managed front desk operations, streamlining patient scheduling, insurance verification, and payment collection.
- Managed front desk operations, including patient scheduling, insurance verification, and payment collection.
- Resolved administrative and patient service issues while maintaining a professional and compassionate environment.
- Coordinated surgical procedures and prepared patients for ophthalmic surgeries, ensuring seamless operations.
- Independently managed satellite office operations and supervised staff.
- Maintained patient records and ensured compliance with medical documentation standards.
- Resolved administrative and patient service issues, fostering a professional and compassionate environment.
Education
High School Diploma - Computer Science Studies
High School Completion Diploma
Skills
Transportation Operations
Freight Bill Audit & Payment (FBAP)
Carrier Management
Invoice Processing
Accounts Reconciliation
Bad Debt Resolution
Transportation Analytics
MOPS Reporting
Office Suite
Outlook
Problem Solving
Team Collaboration
Account Management
Service excellence
Healthcare Administration
ICD-10 & CPT Coding
Timeline
Transportation Analyst
Ryder System, Inc.
11.2022 - CurrentRead More
Shipment Management Associate II
Ryder System, Inc.
10.2021 - 11.2022Read More
Surgical Coordinator / Medical Administrator
Glaucoma Center of Michigan
10.2000 - 10.2021Read More
Bentley Center
High School Completion Diploma
Read More
Henry Ford College
High School Diploma from Computer Science Studies
Read More