Megan O'Neal
MIDDLEBURG,Florida
Summary
Passionate professional with commitment to supporting clients in all aspects of cases. Excellent communication and relationship building skills with diverse audiences. Friendly and engaging with strong team collaboration abilities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Advocate
Quigley House
Green Cove Springs, FL
01.2024 - Current
- Maintained detailed records of all client interactions including notes from meetings and phone calls.
- Completed reports, paperwork and documentation accurately and on time.
- Provided emotional and practical support services to clients.
- Provided crisis counseling to callers in need of emotional support.
- Answered calls, emails, and web-based inquiries from individuals seeking information about available services.
Title Clerk/Receptionist
Greenway Nissan
Jacksonville, FL
11.2018 - 08.2023
- Assisted customers with questions about the titling process or fees associated with it.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled and confirmed appointments and meetings for management team.
- Ensured that all necessary paperwork was completed correctly prior to closing out a transaction.
- Verified accuracy of title documents for completeness and correctness.
- Prepares daily bank deposits as needed
Certified Nursing Assistant
Governors Creek Health And Rehabilitation
Green Cove Springs, FL
03.2015 - 11.2018
- Maintained daily accurate records of patient care, condition, progress, or problems for review by medical staff.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Assisted residents in preparing for activities and social programs.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Maintains confidentiality, complies with HIPPA requirements at all times
Education
High School Diploma -
Middleburg High School
Middleburg, FL05-2009
Some College (No Degree) - Associates in Science
St Johns River State College
Orange Park, FLSkills
- Documentation And Reporting
- Time Management
- Organization skills
- Multi-Line Telephone Systems
- Accuracy and Precision
- Quality Assurance
Certification
- Certified Notary Public- CNP
- Certified Nursing Assistant- CNA
Timeline
Advocate
Quigley House
01.2024 - Current
Title Clerk/Receptionist
Greenway Nissan
11.2018 - 08.2023
Certified Nursing Assistant
Governors Creek Health And Rehabilitation
03.2015 - 11.2018
High School Diploma -
Middleburg High School
Some College (No Degree) - Associates in Science
St Johns River State College
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