Megan Osborne
Seattle,WA
Summary
Results-driven Engineering and Facilities Professional with 4+ years of experience supporting luxury hotel operations. Licensed Grade 4 Boiler Operator with expertise in HVAC, mechanical systems, preventive maintenance, and building operations. Proven leader with supervisory experience, strong troubleshooting abilities, and a track record of maintaining safe, efficient, and code-compliant facilities. Experienced in departmental budgeting, financial tracking, and month-end reconciliation. Seeking an full time position in building or facilities engineering to advance technical skills and build a long-term career in the skilled trades.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Engineering Supervisor
Hotel 1000
Seattle, WA
01.2025 - 01.2026
- Supervised daily engineering operations for a luxury hotel, ensuring optimal performance of HVAC, boiler, electrical, and plumbing systems
- Led, trained, and scheduled engineering team; assigned and tracked work orders to ensure timely completion and operational efficiency
- Performed advanced troubleshooting, repairs, and preventive maintenance across all building systems
- Managed emergency response for critical maintenance issues and guest service escalations
- Coordinated with external vendors and contractors for inspections, repairs, and compliance projects
- Ensured adherence to OSHA standards, local building codes, and brand requirements
- Managed departmental budget, including tracking expenses, balancing checkbook, and supporting month-end financial reconciliation
- Monitored purchasing, controlled costs, and supported financial planning within the engineering department
- Led, directed and supervised team of six engineers to develop, test, modify, and deploy solutions to technical problems.
- Implemented preventive maintenance programs, enhancing system reliability and reducing downtime.
- Collaborated with hotel management to identify engineering needs and develop strategic projects.
Building Engineer
Even/Staybridge Hotel
Seattle, WA
01.2024 - 01.2025
- Conducted routine maintenance inspections to ensure building systems functioned efficiently.
- Maintained and repaired HVAC, electrical, plumbing, and life-safety systems in a high-occupancy hotel
- Executed preventive maintenance programs to reduce equipment downtime and extend asset lifespan
- Diagnosed and resolved mechanical and electrical issues in guest rooms and back-of-house areas
- Supported boiler system operations and monitored performance metrics
- Responded promptly to maintenance requests and emergency situations
- Collaborated with vendors for timely repairs and service delivery, ensuring minimal disruption to hotel operations.
- Trained new staff on safety protocols and equipment usage to promote a safe working environment.
- Developed strong working relationships with key service providers/vendors that resulted in improved response times during emergencies.
- Responded quickly to emergencies and summoned additional assistance to mitigate potentially hazardous situations.
- Developed and implemented efficient procedures for daily facility operations, enhancing overall building performance.
Facilities Engineer
Lotte Hotels & Resorts
Seattle, WA
08.2019 - 11.2022
- Supported full-scale engineering operations in a luxury hotel environment
- Conducted inspections, preventive maintenance, and system repairs across building infrastructure
- Assisted with boiler operation, system monitoring, and daily log documentation
- Collaborated with senior engineers on troubleshooting, system optimization, and equipment upgrades
- Maintained strict safety, quality, and operational standards in a fast-paced setting
- Established clear communication channels between facilities department staff members to improve collaboration and streamline decision-making processes.
- Improved facility efficiency by conducting regular inspections and implementing necessary upgrades.
Education
High School Diploma -
Tahoma
Maple Valley, WA06.2006
Skills
- Boiler Systems & Steam Operations
- Building Automation Systems (BAS)
- Preventive Maintenance Scheduling Systems
- Blueprints & Technical Documentation
- Hand & Power Tools
- CMMS / Work Order Systems
- OSHA Safety Practices & Compliance
- Team motivation
- Safety management
- Team collaboration
- System troubleshooting
- Analytical problem solving
- Electrical systems
Certification
- Licensed Boiler operator - Present
Timeline
Engineering Supervisor
Hotel 1000
01.2025 - 01.2026
Building Engineer
Even/Staybridge Hotel
01.2024 - 01.2025
Facilities Engineer
Lotte Hotels & Resorts
08.2019 - 11.2022
High School Diploma -
Tahoma