Megan Oswald
Waukee,IA
Summary
Customer-oriented who is dedicated to boosting customer satisfaction and generating higher brand revenues. Accommodating and personable individual with 5+ years of experience communicating information to customers about brand value, quality and style. Proficient in POS system operations paired with exceptional knowledge of current sales promotions. Equipped with problem-solving abilities, strong teamwork skills, and willingness to learn.
Overview
4
4
years of professional experience
Work History
Brand Associate
Old Navy
03.2024 - Current
- Greeted customers as they entered the store.
- Processed transactions at the cash register, and returned items when needed.
- Restocked and organized products to ensure the salesfloor was presentable and safe.
- Fulfilled online orders in a timely manner.
Administrative Assistant
Ann M. Hartz, CPA & Associates
12.2022 - 09.2023
- Scheduled appointments for new and existing clients.
- Uploaded documents into clients' online portals.
- Quickly answered all phone calls, emails, and text messages as they came through.
- Collected payments either in person or over the phone, to close out projects.
Teacher Aid
Ashworth Learning Center
09.2021 - 09.2022
- Supervised a classroom up to 12 children, while attending to each child's needs.
- Supported every child's health by serving provided meals and snacks, along with facilitating physical activities daily.
- Assisted in cleaning and sanitizing throughout the day.
- Prepared and taught lessons using the "Frog Street" curriculum.
Education
Iowa State University
Ames, IASkills
- Billing
- Customer Service
- POS
- Problem-Solving
- Retail Sales
- Scheduling
Timeline
Brand Associate
Old Navy
03.2024 - Current
Administrative Assistant
Ann M. Hartz, CPA & Associates
12.2022 - 09.2023
Teacher Aid
Ashworth Learning Center
09.2021 - 09.2022
Iowa State University
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