Megan Palacios
DAVIE,FL
Summary
Dynamic professional with expertise in customer service and office management. Proven ability to enhance operational efficiency through effective time management and accurate data entry, resulting in improved satisfaction for staff and parents. Experienced in fostering collaborative environments and delivering high-quality service.
Overview
10
10
years of professional experience
Work History
Office Assistant
Somerset Academy Charter
08.2015 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Summer Camp Director
Somerset Academy Charter
08.2021 - 08.2024
- Ensured camper safety through diligent supervision, risk management procedures, and adherence to established protocols.
- Arranged packed activity schedule with numerous outdoor activities, crafts and learning opportunities.
- Coordinated daily schedules for staff assignments and efficient use of shared resources throughout the summer season.
- Addressed any issues or concerns raised by parents professionally and efficiently, ensuring a high level of customer satisfaction.
Publix Customer Service
Publix
05.2019 - 10.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
High School Diploma -
Somerset Academy Charter High
Pembroke Pines, FL06-2015
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- Microsoft Office proficiency
- Staff management
- Schedule management
Languages
Spanish
Timeline
Summer Camp Director
Somerset Academy Charter
08.2021 - 08.2024
Publix Customer Service
Publix
05.2019 - 10.2022
Office Assistant
Somerset Academy Charter
08.2015 - Current
High School Diploma -
Somerset Academy Charter High
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