Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MEGAN PANDY

Chino Hills

Summary

Knowledgeable Social Worker with hands-on experience in providing compassionate support to diverse client populations. Successfully engaged in case management, facilitating access to community resources, and conducting assessments. Demonstrated empathy and effective communication skills to build trust and rapport with clients.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Social Work Intern

Ocean View School District
01.2024 - 06.2025
  • Collaborated with multidisciplinary teams to coordinate care and ensure holistic support for clients' well-being.
  • Increased client satisfaction through providing empathetic and compassionate counseling services.
  • Documented case notes daily and coordinated follow-up for seamless case management.
  • Conducted home visits to assess clients' home environment and provide support.
  • Developed and implemented individualized treatment plans for 7-12 clients.
  • Improved client well-being by conducting comprehensive needs assessments.

Training and Auditor

Mercury Insurance
01.2014 - 01.2024
  • Reviewed and analyzed claims for settlement and litigation processes.
  • Managed an average of 50-75 claims per month
  • Negotiated settlement of claims of varying complexity and peril, achieving prompt, fair and equitable settlement of claim in cases of policy liability.
  • Trained other claims staff members on proper handling and evaluation of property claims.

Geriatric Caregiver

Personal Assistance Service
06.2016 - 06.2022
  • Supervised activities and provide assistance when needed.
  • Kept patient mentally alert by entertaining, conversing and reading aloud to patients.
  • Documented vitals, behaviors and medications in client medical records.
  • Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Worked to improve and enhance patient lives through effective and compassionate care.

Education

Master of Arts - Social Work

Capella University - CSWE-Accredited Program
Minneapolis, MN
06-2025

Bachelor of Arts - Sociology

California State Polytechnic University
Pomona, CA
06.2012

Skills

  • Basic life support certification
  • Case management
  • Multidisciplinary team collaboration
  • Assessment skills
  • Individual counseling experience
  • Referrals and networking
  • Mental health support
  • Managed client caseload

Certification

  • Associate Clinical Social Worker License - Pending

Timeline

Social Work Intern

Ocean View School District
01.2024 - 06.2025

Geriatric Caregiver

Personal Assistance Service
06.2016 - 06.2022

Training and Auditor

Mercury Insurance
01.2014 - 01.2024

Master of Arts - Social Work

Capella University - CSWE-Accredited Program

Bachelor of Arts - Sociology

California State Polytechnic University

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