Megan Papuzza
Yakima,Wa.
Summary
Proactive outreach coordinator who believes in remaining active in the community even after a project ends. Gaining the ability to analyze the communities strengths and weaknesses, organize fundraisers to put projects together, strengthen relationships with other organizations. As well as maintaining years of experience working in customer service and having the ability to adapt to anything an employer requests of me with a strong willingness to learn.
Overview
9
9
years of professional experience
Work History
Advocate
Red Sand Project
- Spread awareness against human trafficking
- Advocacy for victims of Human Trafficking.
- Established community relationships
- Managed over 150 cold calls seeking support
Outreach Coordinator /House manager
Noah's Ark Homeless Shelter
11.2020 - Current
- Provide supplies to outside clients, i.e
- Food, hygiene, etc
- Assist clients reach necessary resources
- Provide access to clients that remain outside
- Provide bag lunches twice a week to camps and other places where homeless congregate
- Distribute other donations, e.g
- Winter clothing, hygiene supplies
- Assisted with counting of persons experiencing homelessness through these activities and participated in Annual Point in Time Count
- Work with other agency and community partners to provide other services to unsheltered
- Work to connect unsheltered to other community resources
- Coordinate community volunteers to help make and distribute meals and other donations
- Drive Noah’s Ark van
- Coordinate Noah’s Ark kitchen – food supply, storage, volunteer cooks, food handling
- Research and Develop Mobile Hygiene services including showers.
Head Cook and Care Provider
Peachtree Retirement Center
06.2016 - 02.2019
- Prepare and serve large meals for residents
- Provide minimal care for residents and housekeeping, companionship and hospitality.
- Open and closing procedures for the kitchen, cleaning and proper food storage.
- Inventory storage rooms, fridges and freezers.
- Take in resident recipe requests and produce the meal.
- Deep cleaning kitchen and residential facility.
Floor Manager
Habitat For Humanity
07.2014 - 09.2015
- Managed team of 3-4 employees and volunteers to maintain smooth-running operations of store front.
- Managed store inventory and stock levels to maintain availability of products.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
Some College (No Degree) - Early Childhood Education
YVC
YakimaGED program completed - High School Diploma/GED
Pace High School
Wapato, WA01.2009
Skills
- Food Safety
- Cooking
- Kitchen Staff Management and Cost Control
- Cleaning and Sanitation
- Inventory Control
- Data Entry
- Complaint Resolution
- Information Security
- Account Updating
- Call Management and Client Relations
- Customer Relationship Management (CRM)
- Community Education
- Outreach Initiatives and Program Management
Timeline
Outreach Coordinator /House manager
Noah's Ark Homeless Shelter
11.2020 - Current
Head Cook and Care Provider
Peachtree Retirement Center
06.2016 - 02.2019
Floor Manager
Habitat For Humanity
07.2014 - 09.2015
Some College (No Degree) - Early Childhood Education
YVC
GED program completed - High School Diploma/GED
Pace High School
Advocate
Red Sand Project
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