Experienced with managing and coordinating complex schedules in fast-paced environment. Utilizes strong organizational skills to ensure efficient scheduling and minimize conflicts. Track record of adapting to changing needs and maintaining effective communication with team members.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Scheduling Coordinator
Ace Therapies
10.2024 - 05.2025
Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
Worked with manager and supervisor to plan and coordinate production schedules.
Fostered a positive work environment by addressing employee schedule concerns in a timely manner and with empathy.
Developed strong working relationships with management and executive team through effective scheduling and communication skills.
Generated reports and tracked data to monitor operational priorities and scheduling.
Hiring Manager
Autism Support Chicago
10.2024 - 04.2025
Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
Improved onboarding experience for new hires, creating a comprehensive orientation program.
Managed interview scheduling
Developed relationships with potential job candidates to promote effective communication throughout hiring processes.
Determined required job seeker qualifications for potential interview by reviewing and evaluating resume and application information.
Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Administrative Assistant
Aschinberg Pediatrics
11.2008 - 06.2010
Answered incoming calls and directed messages to the correct party.
Worked on special projects, taking the lead on important project initiatives.
Returned pulled files to proper locations to maintain easy staff access.
Oversaw appointment scheduling and calendar maintenance for large member team.
Proofread business documents to check spelling, grammar and compliance with office policies.
Supported managers by handling day-to-day needs and special projects with good multitasking and research skills.
Hostess
Cooper's Hawk Winery & Restaurants
10.2006 - 06.2007
Reviewed and periodically updated seating chart to reflect open and occupied seating.
Maintained an even and orderly flow of guests from the reception area into the dining room or lounge, and informed customers of estimated wait times.
Managed reservations received through telephone or online interfaces and coordinated seating for appropriate dates, times, and party counts.
Escorted guests to tables, provided menus, and discussed daily specials.
Maintained neat and well-groomed appearance and observed all uniform requirements.
Observed the dining room to monitor guest satisfaction and provided assistance when needed.
Handled banquet room and patio reservations for private and special events.
Addressed and resolved guest complaints, escalating to management when necessary.
Greeted guests with upbeat and positive attitude and engaged in personable conversation to address seating needs.
Preschool Teacher
Kindercare Learning Centers
06.2001 - 10.2005
Planned, organized, and implemented programs for preschoolers.
Observed and redirected behavior using positive reinforcement techniques.
Developed and implemented daily lesson plans to meet needs of children.
Ensured availability of classroom supplies, reordering as needed.
Maintained professional knowledge by attending educational conferences, trainings, workshops, and courses.
Conducted parent-teacher conferences on children's school adjustment, academic progress, and classroom behavior.
Attended staff meetings.
Maintained records of student progress.
Provided training and work direction to instructional assistants and volunteers.
Established and maintained standards of student behavior.
Taught children how to be good students and citizens by setting ambitious expectations.
Adapted teaching methods to connect with individual students, answer questions and provide personalized support.
Organized classroom spaces with multiple stations to engage the students in different ways while boosting learning.
Education
No Degree - Early Childhood Education
Northern Illinois University
DeKalb, IL
No Degree - Early Childhood Education
Richland Community College
Decatur, IL
Certificate of Technical Studies - Medical Administration
Everest College
Chicago, IL
Lincoln Way High School
New Lenox, IL
06-1999
Skills
Problem-solving
Strong work ethic
Data entry
Verbal and written communication
Teamwork and collaboration
Time management skills
Attention to detail
Schedule management
Strategic planning
Scheduling proficiency
Office administration
Effective multitasking
Deadline oriented
Scheduling
Certification
CMAA - Certified Medical Administrative Assistant
Timeline
Scheduling Coordinator
Ace Therapies
10.2024 - 05.2025
Hiring Manager
Autism Support Chicago
10.2024 - 04.2025
Administrative Assistant
Aschinberg Pediatrics
11.2008 - 06.2010
Hostess
Cooper's Hawk Winery & Restaurants
10.2006 - 06.2007
Preschool Teacher
Kindercare Learning Centers
06.2001 - 10.2005
No Degree - Early Childhood Education
Northern Illinois University
No Degree - Early Childhood Education
Richland Community College
Certificate of Technical Studies - Medical Administration