Summary
Overview
Work History
Education
Skills
Timeline
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Megan Paye

Tucson,AZ

Summary

Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.

Overview

14
14
years of professional experience

Work History

Concierge Account Manager

Dun & Bradstreet
03.2015 - Current
  • Consulted with businesses to carve out a plan to improve their business credit scores.
  • Reviewed and mitigated discrepancies to increase sales, reduce costs and streamline processes.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Negotiated prices, terms of sales and service agreements.
  • Facilitated client satisfaction and renewed customer relations to drive growth.
  • Presented professional image consistent with company's brand values.
  • Kept detailed records of daily activities through online customer database.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Educated clients on new products or services to increase customer engagement with brand.

Small Business Co-Owner

Desert Valley Pool And Spa
05.2009 - 01.2015
  • Reduced operational risks while organizing data to forecast performance trends.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Demonstrated product presentations to prospective customers to showcase features, benefits and value.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
  • Advertised products and services online, social media and through traditional campaigns to target ideal consumers.

Treasurer

26th Street Townhome Association
06.2010 - 01.2014
  • Worked with the community to create annual budget and track actual expenses against projected expenses.
  • Accurately completed financial statement audits and thoroughly reviewed results.
  • Reconciled monthly statements, invoices and expense accounts, keeping records accurate, and current.
  • Projected monthly cash expenditures through efficient budgeting and detailed document reviews.


Education

Associate of Applied Science - Business Administration And Management

Pima Community College
Tucson, AZ
10.2023

Skills

  • Management
  • Sales and Marketing
  • Collection
  • Invoice Reconciliation
  • Audit Risk Management
  • Strategic Initiatives
  • Business Negotiation
  • Supplier Negotiations
  • Bookkeeping Procedures
  • Account Management
  • Accounts Payable and Accounts Receivable

Timeline

Concierge Account Manager

Dun & Bradstreet
03.2015 - Current

Treasurer

26th Street Townhome Association
06.2010 - 01.2014

Small Business Co-Owner

Desert Valley Pool And Spa
05.2009 - 01.2015

Associate of Applied Science - Business Administration And Management

Pima Community College

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Megan Paye