Megan Pecor
New Haven,CT
Summary
Motivated and dependable professional with experience in state program eligibility services, retail business operations, and food service leadership. Proven ability to work in fast-paced environments while maintaining strong attention to detail, professionalism, and customer service.
Overview
9
9
years of professional experience
Work History
Eligibility Services Worker
State of CT Department of Social Services
03.2023 - Current
- Interviews individuals to obtain necessary information
- Determines and grants public assistance
- Researches, verifies, and evaluates statements given by clients and other factors to ensure program compliance with program eligibility requirements
- Assists clients with application's
- Provides information regarding state public assistance programs to clients, social service agencies, attorney's and public
- Phones and in person intake
Managment Assistant/Business Office Associate
CarMax
08.2021 - 03.2025
- Assisting all store managers in the hiring and onboarding process
- Confirm scheduling for new hires and meetings
- Update job applicant status and information in workday
- Maintain employee personal files
- Ensure New Hire documentation is completed accurately and timely ( I-9, dispute resolution agreement, ect)
- Trained new staff on office procedures, promoting adherence to company policies and practices.
- Conducted regular audits of office supplies, optimizing inventory management and reducing costs.
- Responded to inquiries from callers seeking information.
- Process paper work affiliated with state DMV such as registering cars or obtaining titles.
- Reviewed invoices and expense reimbursements prior to approval.
- Process paperwork associated with retail/wholesale sales
Kitchen Team Leader
Chick-fil-A
08.2016 - 08.2021
- Led kitchen team in daily operations, ensuring adherence to food safety and quality standards.
- Trained and mentored new employees on cooking techniques and customer service excellence.
- Streamlined food preparation processes, reducing wait times and improving service efficiency.
- Collaborated with front-of-house teams to ensure seamless communication between the kitchen and dining areas.
- Maintained a clean, safe, and organized work environment for optimal productivity.
- Ensured compliance with health department regulations through diligent inspection of sanitation practices in the kitchen area.
Education
High School Diploma -
Platt Technical High School
Milford, CT06-2017
Skills
- Client service & communication
- Case management & eligibility determination
- Microsoft Office & database systems
- Leadership & team supervision
- Inventory control & workflow coordination
- Problem-solving & conflict resolution
- HIPAA compliance & confidentiality
Timeline
Eligibility Services Worker
State of CT Department of Social Services
03.2023 - Current
Managment Assistant/Business Office Associate
CarMax
08.2021 - 03.2025
Kitchen Team Leader
Chick-fil-A
08.2016 - 08.2021
High School Diploma -
Platt Technical High School
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