Megan Peddle

Customer Engagement: Greet and engage customers, assessing their needs to recommend suitable vehicles, resulting in a 95% increase in customer satisfaction scores. Acting as a first point of contact via calls, text messages, and emails. Sales Expertise: Successfully negotiated pricing and financing options, achieving monthly sales targets consistently.

Product Knowledge: Maintained in-depth knowledge of inventory, features, and market trends, which improved upselling opportunities and enhanced customer decision-making.

Test Drives: Conducted engaging test drives while highlighting key vehicle features, contributing to a 50% increase in test drive-to-sale conversion rates. Relationship Building: Established and maintained long-term customer relationships through effective follow-up and personalized service, leading to a 87% increase in referrals.

Team Collaboration: Collaborated with the sales team to implement promotional strategies, resulting in increased online presence and foot traffic. Administrative Duties: Completed sales paperwork accurately and efficiently, ensuring compliance with dealership policies, as well as state policies, and enhancing overall operational efficiency.

Customer Service: Provided exceptional service to an average of 150-300 customers per shift, ensuring a positive dining experience and maintaining a 100% customer satisfaction rating.

Menu Knowledge: Demonstrated thorough knowledge of menu items and drink specials, effectively upselling and increasing overall sales by 68%.

Order Management: Efficiently took and processed customer orders, ensuring accuracy and timely delivery of food and beverages in a fast-paced environment.

Mixology Skills: Created a variety of signature cocktails and crafted personalized drink recommendations, contributing to repeat business and customer loyalty.

Team Collaboration: Worked closely with kitchen staff and fellow servers to ensure smooth operations and quick service, enhancing overall team efficiency.

Cash Handling: Managed cash and credit transactions accurately, balancing cash drawers and processing payments with a 100% accuracy rate.

Conflict Resolution: Handled customer complaints and concerns with professionalism, resulting in increased customer satisfaction and increased tips.

Individualized Support: Provided personalized assistance to students with autism, fostering academic and social growth through tailored lesson plans and activities.

Behavioral Management: Implemented positive behavior management strategies, resulting in a reduction in behavioral incidents and improved classroom engagement.

Skill Development: Assisted in the development of essential life skills, such as communication, social interaction, and daily living tasks, enhancing the student’s independence.

Collaboration: Worked closely with teachers, therapists, and parents to create and adapt educational materials, ensuring that each student’s unique needs were met.

Progress Monitoring: Observed and documented student progress, providing regular feedback to educators and contributing to individualized education plans (IEPs).

Emotional Support: Offered emotional and social support to help students build confidence and cope with challenges, leading to increased participation in classroom activities.

Adaptation of Curriculum: Modified lesson plans and activities to accommodate different learning styles and abilities, enhancing the learning experience for the student.

Customer Service: Provided exceptional service to customers, creating a welcoming atmosphere and ensuring a positive dining experience, resulting in an increase in repeat business.

Product Preparation: Prepared high-quality coffee beverages and freshly made sandwiches according to standard recipes, maintaining consistency and presentation.

Menu Knowledge: Maintained thorough knowledge of menu items, including ingredients and preparation methods, to assist customers with their selections and make personalized recommendations.

Order Accuracy: Efficiently took customer orders and processed transactions, ensuring accuracy and timely service during peak hours.

Cleanliness and Organization: Maintained cleanliness and organization of workstations, dining areas, and equipment, adhering to health and safety regulations.

Team Collaboration: Worked collaboratively with team members to optimize workflow and enhance service delivery, contributing to an increase in customer satisfaction.

Cash Handling: Managed cash and credit transactions accurately, balanced cash drawers at the end of shifts, and handled customer inquiries regarding payments.