Summary
Overview
Work History
Skills
Timeline
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Megan Penera

Post Falls,ID

Summary

Dynamic and dependable professional with in experience office administration, sales and excelling in personalized care and effective communication. Proven ability to enhance team productivity through collaboration and problem-solving. Skilled in time management and maintaining organized systems, ensuring seamless operations and client satisfaction. Committed to delivering reliable service in high-pressure environments.

Overview

6
6
years of professional experience

Work History

Elderly Caregiver

Guardian Angel Homes
10.2021 - 07.2022
  • Assisted clients with daily living activities, ensuring comfort and safety.
  • Learned to implement personalized care plans based on individual needs.
  • Supported mobility by assisting with walking and transferring tasks.
  • Communicated effectively with clients to understand their preferences and concerns.
  • Monitored and documented changes in client health status for reference.
  • Supported seniors during nighttime hours by providing assistance and comfort, ensuring a restful night''s sleep.

Sales Associate

Rite Aid
08.2019 - 08.2021
  • Maintained product displays and ensured store cleanliness to create inviting atmosphere.
  • Provided feedback on product trends and customer preferences to inform merchandising strategies.
  • Supported promotional events by setting up displays and engaging with customers effectively.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Enhanced team productivity by fostering a positive and productive work environment.
  • Managed conflict resolution with dissatisfied customers, professionally.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.

Office Administrative Assistant

Matt Pelz State Farm
03.2020 - 01.2021
  • Managed daily office operations, ensuring smooth workflow and adherence to policies.
  • Assisted in scheduling appointments, coordinating meetings, and maintaining calendars for executives.
  • Maintained organized filing systems, enhancing accessibility of documents for team members.
  • Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
  • Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
  • Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Cooperateively ensured efficient workflow, as collaborative team member.
  • Assisted in preparing client documentation and correspondence with attention to detail.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.

Assistant

Relax Refresh Renew Masage Therapy
01.2016 - 06.2017
  • Assisted therapists with treatment preparation, ensuring a seamless client experience.
  • Managed inventory of supplies, maintaining optimal stock levels for services provided.
  • Streamlined client intake process, improving data accuracy and reducing wait times.
  • Greeted guests in with friendliness and professionalism.
  • Developed promotional materials to increase awareness of services offered by the therapy center.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Proofread and edited documents and outgoing mail for accuracy and grammar.
  • Volunteered to help with special projects of varying degrees of complexity.

Skills

  • Teamwork and collaboration
  • Attention to detail
  • Flexible and adaptable
  • Active listening
  • Organization and time management
  • Proficient in Microsoft office and computer skills
  • Multitasking Abilities

Timeline

Elderly Caregiver

Guardian Angel Homes
10.2021 - 07.2022

Office Administrative Assistant

Matt Pelz State Farm
03.2020 - 01.2021

Sales Associate

Rite Aid
08.2019 - 08.2021

Assistant

Relax Refresh Renew Masage Therapy
01.2016 - 06.2017

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Megan Penera