Megan Pereira
St. Petersburg,FL
Summary
Reliable professional with a solid foundation in customer service. Highly flexible and punctual, adept at resolving issues quickly and ensuring a safe environment. Adept at navigating digital tools, cloud software, and computers. Able to learn new software and tech systems with ease.
Overview
2
2
years of professional experience
Work History
Stocking Associate
Walmart
Sedalia, MO
12.2022 - 04.2023
- Collaborated with team members to ensure timely restocking of high-demand items.
- Stocked shelves efficiently to maintain product availability and organization.
- Assisted in inventory management by accurately labeling and tagging merchandise.
- Operated equipment safely, including pallet jacks and forklifts, for efficient stock movement.
- Followed safety protocols consistently to promote a secure workplace for all employees.
- Supported customer service efforts by maintaining a clean and inviting shopping environment.
- Enhanced store organization by accurately stocking shelves and maintaining inventory control.
- Examined and inspected stock items for defects and reported damages to supervisor.
- Promoted a positive shopping environment through friendly interactions with customers and providing efficient assistance when needed.
- Utilized technology tools such as handheld scanners for efficient inventory management throughout the entire stocking process.
Sales Associate
Walmart
Sedalia, MO
12.2021 - 12.2022
- Processed transactions efficiently using point-of-sale systems, minimizing customer wait times.
- Assisted customers in product selection and inquiries, enhancing overall shopping experience.
- Maintained organized merchandise displays, ensuring product accessibility and visual appeal.
- Collaborated with team members to restock shelves and manage inventory levels effectively.
- Implemented promotional signage and materials, driving awareness of sales and special offers.
- Monitored store cleanliness and safety standards, promoting a welcoming environment for shoppers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate
Casey's General Store
Warrensburg, MO
07.2021 - 12.2021
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints promptly, contributing to improved satisfaction ratings.
- Managed returns, exchanges and refunds in accordance with store policy.
- Participated in training new associates on store policies and operational procedures.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
High School Diploma -
Landstown High School
Virginia Beach, VA06-2019
Skills
- Safety compliance
- Physical stamina
- Team collaboration
- Adaptable work hours
- Customer-focused approach
- Customer engagement
- Customer support
- Complex Problem-solving
- Verbal and written communication
- Initiative in training
- Inventory management
- Friendly and personable
Timeline
Stocking Associate
Walmart
12.2022 - 04.2023
Sales Associate
Walmart
12.2021 - 12.2022
Sales Associate
Casey's General Store
07.2021 - 12.2021
High School Diploma -
Landstown High School