Megan Perry
Shawnee,Kansas
Summary
Dynamic professional leveraging strong interpersonal and empathetic communication skills to deliver exceptional care and service. Ability to cultivate a harmonious and inclusive environment that enhances growth and productivity.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Survivor/Database Advocate
Willow Domestic Violence Center
Lawrence, KS
11.2024 - 05.2025
- Delivered essential emotional support and crisis intervention to survivors in high-pressure scenarios.
- Assessed crisis line calls to determine appropriate actions for callers.
Logged caller information into database following each assessment. - Documented all client interactions accurately to monitor case status for timely follow-up.
- Updated CRM program with all relevant client information to keep accurate statistics for audits.
- Organized and arranged referrals to community resources, facilitating access to legal services, and adequate medical care for survivors and their children.
- Executed client outreach, addressing inquiries through email, phone, and messenger.
Developed safety plans while responding to community and organization questions. - Developed and integrated a new physical and digital inventory system for emergency shelter, optimizing resource allocation.
Banker I
CoreFirst Bank & Trust
Topeka, KS
03.2018 - 09.2018
- Guided clients through account inquiries and transactions, elevating customer satisfaction.
- Supported branch operations through effective cash flow management and daily report balancing.
- Established meaningful relationships with customers, strengthening trust and loyalty for potential business engagements.
- Coordinated with other departments regarding customer requests or disputes resolution.
- Ensured strict adherence to all banking regulations, fostering a secure and trustworthy environment for all clients.
Salon Cosmetologist/ Receptionist
Great Clips
Topeka, KS
11.2016 - 05.2018
- Applied hair cutting and styling techniques with precision and focus on client preferences.
- Sustained cleanliness and organization of workspace to promote safe environment.
- Coordinated inventory management of salon products and tools, ensuring optimal service delivery.
- Managed appointment scheduling and client communication with precision and enthusiasm.
- Trained new salon staff on procedures, techniques, and workplace expectations to foster cohesive team dynamic.
Education
Cosmetology
Washburn Institute of Technology
Topeka, KS03-2018
Skills
- Documentation Accuracy
- Simultaneous Task Management
- Adaptability & Flexibility
- Conflict Resolution
- Resource Allocation
- Efficient Scheduling & Strategic Planning
- CRM Software
- Data Collection & Analysis
Certification
- Awareness Certification | Ministry Safe | Texas Department of State and Health Services | October 2024
- Child Safety Certificate | Universal Class | IACET | April 2023
- Cosmetology License | Washburn Institute of Technology | Topeka, KS | March 2018
Timeline
Survivor/Database Advocate
Willow Domestic Violence Center
11.2024 - 05.2025
Banker I
CoreFirst Bank & Trust
03.2018 - 09.2018
Salon Cosmetologist/ Receptionist
Great Clips
11.2016 - 05.2018
Cosmetology
Washburn Institute of Technology
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