Megan Peterson
Fort Myers,FL
Overview
3
3
years of professional experience
Work History
Resident Assistant
Florida Gulf Coast University Housing Association
01.2024 - Current
- Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.
- Organized social events for residents to foster a sense of community and belonging, resulting in increased resident retention.
Server
Cheddar's Scratch Kitchen
10.2022 - 08.2023
- Serving customers and supplying them with a great atmosphere while they are eating at the restaurant, while also checking to see if they need refills or anything else I could help them with
- Helped run my food and other employees' food
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Customer Service & Sales Representative
Peterson's Flower Market
12.2021 - 07.2022
- Provided customer service and sales, greeting customers, taking orders, processing sales, and interacting with customers on various levels helping them make decisions based on their event needs
- This role included learning about products and flowers to best assist the customer
- Maintaining a positive, empathetic, and professional attitude toward customers at all times
- Responding promptly to customer inquiries.
Hostess
Old Key Lime House
05.2021 - 09.2021
- Monitored the open dining sections of the restaurant for an empty and cleaned table
- Ensure that the needs of the guests are met while they are waiting
- Responsible for answering the telephone, booking reservations, and rearranging tables to accommodate large parties
- Assessed the dining room and, if an accommodating table was available, escorted the guests to the dining room.
Hostess/Take-out
Specialist Captain's Catch Seafood Restaurant
01.2021 - 04.2021
- Greeted guests personally and by telephone
- Offering appropriate seating arrangements to guests
- Maintained clean and organized tables and a clean work area
- Acquired great knowledge and customer service skills on the job
- Performed opening and closing duties, including cleaning, stocking, and folding napkins.
Education
Construction Management
Florida Gulf Coast University
Fort Myers, FL05.2027
Skills
- Supportive
- Professional Speaking
- Organizational Skills
- Adaptability and Flexibility
Timeline
Resident Assistant
Florida Gulf Coast University Housing Association
01.2024 - Current
Server
Cheddar's Scratch Kitchen
10.2022 - 08.2023
Customer Service & Sales Representative
Peterson's Flower Market
12.2021 - 07.2022
Hostess
Old Key Lime House
05.2021 - 09.2021
Hostess/Take-out
Specialist Captain's Catch Seafood Restaurant
01.2021 - 04.2021
Construction Management
Florida Gulf Coast University
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