Megan Sundet Plankers
Moorhead,MN
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Vice President of Property Management
EPIC Companies
West Fargo, ND
01.2018 - Current
- Identified opportunities to reduce costs and improve efficiencies across all areas of operations.
- Ensured compliance with applicable laws and regulations related to operations.
- Provided direction to staff on all aspects of operational processes.
- Coordinated with vendors to obtain goods and services at competitive prices.
- Analyzed data from various sources to identify trends in customer demand or operational efficiency issues.
- Created reports summarizing operational results for management review.
- Lead initiatives aimed at improving customer service levels through process optimization.
- Provided training and mentoring support for new employees in the operations department.
- Hired and managed employees to maximize productivity while training staff on best practices and protocol.
- Coordinated work across departments to keep teams on track with company goals.
- Assisted sales team with development of aggressive sales strategies to achieve sustained market growth.
- Supervised and coordinated the daily operations of a property management office, including staff scheduling and payroll.
- Developed marketing plans to attract potential tenants to vacant units or properties.
- Coordinated with legal counsel regarding disputes between landlords and tenants.
- Collaborated with contractors during construction projects at properties managed by the company.
- Developed conceptual design plans for residential projects, including space planning and aesthetic considerations.
Merchandise Manager
Gap Kids
Fargo, ND
06.2013 - 01.2018
- Developed and implemented merchandise strategies to increase sales.
- Analyzed customer preferences and buying trends to determine the optimal product mix for the store.
- Managed store personnel in order to meet staffing requirements while staying within budget.
- Identified areas of improvement within the current inventory system in order to streamline processes.
- Provided ongoing training for staff members on how best to utilize merchandise resources.
- Implemented loss prevention strategies including monitoring security cameras, implementing check-out procedures.
- Designed floor layouts, product displays and shelving layouts to maximize sales and influence customer purchasing habits.
- Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
Education
Some College (No Degree) - Business Administration And Management
MSCTC
MoorheadSkills
- Operations Management
- Process Improvement
- Forecasting
- Market Research
- Client Relationship Building
- Data Analysis
- Contract Negotiation
- Customer Service
- Critical Thinking
- Staff Recruiting and Retainment
- Cross-functional team leadership
- Strategic Planning
Soft Wear Experience
- Microsoft Office Suite products including Excel, Word, Powerpoint and Outlook.
- Experience navigating Bluebeam and familiarity with CAD
- Various door programming software.
- Various camera system software.
- Experience with Real Page for record keeping of resident files and maintenance activities.
References
References available upon request.
Timeline
Vice President of Property Management
EPIC Companies
01.2018 - Current
Merchandise Manager
Gap Kids
06.2013 - 01.2018
Some College (No Degree) - Business Administration And Management
MSCTC
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