MEGAN PLUMMER
Jacksonville,FL
Summary
Dedicated Navy Veteran with 20 years of experience in program management, training and development, quality assurance, and related Human Resources functions. Demonstrates advanced efficiency, meticulous attention to detail, strong leadership skills, and thoroughness. Recognized for optimizing processes, implementing best practices, and shaping policies to enhance operational quality and success. Seeking to transition into a Human Resources role in the corporate sector, leveraging diverse military leadership experience to drive process improvements and make a positive impact while embarking on a new career path.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Program Manager
United States Navy
02.2022 - Current
- Successfully implemented 300 new tools into both new and existing tool containers in response to mandatory instruction update
- Ensured timely integration of new tools before squadron 7-month overseas deployment
- Developed targeted training lessons for 150 aircraft maintenance technicians based on identified deficiencies
- Provided training through in-person sessions, email correspondence, and one-on-one coaching sessions
- Established standardized procedures for equipment check-in/check-out, ensuring accurate documentation of 300 line items of gear moving throughout calibration process.
- Improved program efficiency by streamlining processes and implementing time-saving solutions.
- Enhanced project visibility with regular status updates, leading to increased stakeholder engagement.
Onboarding Coordinator
United States Navy
02.2022 - 03.2024
- Planned, coordinated, and led onboarding orientation for 45 personnel, ensuring seamless integration into the organization
- Coordinated with internal and external points of contact to provide comprehensive information for personnel and their families
- Provided mentorship and support to new personnel, facilitating their transition and fostering a positive work environment
- Administered end-of-orientation surveys, analyzed responses, and data to enhance the onboarding process
- Implemented a base tour and provided information about available resources for new parents based on survey feedback.
Quality Assurance Representative
United States Navy
07.2020 - 02.2022
- Thoroughly conducted audits on 26 programs within Naval Aviation, proactively identifying discrepancies to prevent mishaps and ensure compliance with regulations
- Meticulously performed work center inspections to ensure adherence to policy and procedure requirements, fostering a culture of compliance and efficiency
- Effectively managed correspondence efficiently, ensuring timely processing and accurate tracking of documentation.
Supervisor
United States Navy
01.2019 - 07.2020
- Led a team of 15 junior employees to support daily flight operations, ensuring seamless execution of aircraft launching and recovery, aircraft inspections, ground support equipment maintenance, and safe handling of fuel and hazardous materials (Hazmat)
- Prepared 20 annual evaluations, meticulously addressing employees' performance and development objectives
- Offered mentorship, counseling, and guidance to foster professional growth and enhance performance improvement
- Enforced disciplinary actions with fairness and consistency, documenting and addressing instances of employee misconduct
- Conducted disciplinary counseling sessions to address behavior and maintain a positive work environment.
Instructor
United States Navy – Training Support Center Great Lakes
01.2016 - 01.2019
- Delivered comprehensive training on the Navy Life Skills Curriculum covering essential topics such as financial management, stress management, communication skills, and career development, to 3000 newly accessioned sailors, resulting in enhanced readiness and resilience among personnel entering service
- Meticulously managed the schedule for 25 instructors using an Excel spreadsheet, tracking availability, scheduling conflicts, and time-off requests
- Provided timely communication of schedule updates and changes, minimizing disruptions
- Utilized past data to proactively plan instructor schedules, allowing for adequate time off from teaching while maintaining class coverage.
Education
Master of Science - Human Resource Analytics And Management
American University
Washington, DC12.2024
Bachelors Of Science - Workforce Education And Development
Southern Illinois University Carbondale
Carbondale, IL08.2022
Associates - General Studies
Hawaii Pacific University
Honolulu, HI03.2013
Skills
- Project Management
- Property & Material Management
- Training and Development
- Detail Oriented
- Employee Scheduling
- Good Judgment
- Quality Assurance Evaluation
- Scheduling and Planning
- MS Office Applications
- Testing, repair, and troubleshooting
- Attention to Detail
Websites
Education Certifications
- Masters of Science, American University, 12/30/24, Human Resource Analytics and Management, Washington, D.C.
- Lean Six Sigma Green Belt Certification, Six Sigma Institute, 12/01/23, Jacksonville, FL
- Bachelor of Science, Southern Illinois University, 08/01/22, Workforce Education and Development, Carbondale, IL
- Master Training Specialist (MTS), United States Navy, 03/01/18, Great Lakes, IL
- Associate of Arts, Hawaii Pacific University, 03/01/13, General Studies, Honolulu, HI
Certification
Master Training Specialist
Timeline
Program Manager
United States Navy
02.2022 - Current
Onboarding Coordinator
United States Navy
02.2022 - 03.2024
Quality Assurance Representative
United States Navy
07.2020 - 02.2022
Supervisor
United States Navy
01.2019 - 07.2020
Instructor
United States Navy – Training Support Center Great Lakes
01.2016 - 01.2019
Master of Science - Human Resource Analytics And Management
American University
Bachelors Of Science - Workforce Education And Development
Southern Illinois University Carbondale
Associates - General Studies
Hawaii Pacific University