Summary
Overview
Work History
Education
Skills
Certification
Personal Information
References
Timeline
Generic

Megan Barnes

Greenup,IL

Summary

Experienced customer service professional with 5+ years in diverse roles, consistently delivering exceptional service. Demonstrated success in inventory management and team leadership, ensuring smooth operations and customer satisfaction. Background in healthcare, including valuable experience as a Certified Nursing Assistant (CNA), providing compassionate care and support. Proficient in sales techniques, caregiving responsibilities, and accurate vital sign monitoring.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Purchasing Assistant

Evapco Inc
12.2018 - Current
  • Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
  • Maintained accurate records of purchases, pricing, and documentation for audit purposes.
  • Prepared purchase orders accurately and followed up with suppliers to confirm receipt and delivery schedules.
  • Maintained complete documentation and records of all purchasing activities.

CNA - Certified Nursing Assistant

Cumberland Rehab and Health care
07.2016 - 07.2023
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.

Pharmacy Tech

Wal-Mart Pharmacy
06.2017 - 06.2018
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.

Department Manager

Walmart
04.2014 - 12.2016
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Established clear performance expectations for staff members which led to increased accountability.
  • Enhanced department efficiency by streamlining processes and implementing time-saving strategies.

CNA

Casey Health Care
02.2013 - 03.2014
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.

Crew Member

McDonalds
04.2011 - 07.2012
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Education

GED - NA

Pathways
01.2011

Skills

  • Great communication skills
  • Sales
  • Management
  • Nursing
  • Caregiving
  • Vital Signs
  • Home Care

Certification

  • BLS for Healthcare Providers, 02/01/20, 02/01/22
  • Certified Nursing Assistant (CNA), driver's license

Personal Information

Authorized To Work: US

References

Amber McMechan: 

Phone: 217-259-3461

Employer: Evapco

Email: ambermcmechan@yahoo.com


Stormy Judson:

Phone: 217-663-8436

Employer: Cumberland Rehab and Healthcare

Email: judson.stormy1@gmail.com


Amber Probst:

Phone: 217-663-0618

Employer: Teutopolis Grade School

Email: amber.probst18@gmail.com


Timeline

Purchasing Assistant

Evapco Inc
12.2018 - Current

Pharmacy Tech

Wal-Mart Pharmacy
06.2017 - 06.2018

CNA - Certified Nursing Assistant

Cumberland Rehab and Health care
07.2016 - 07.2023

Department Manager

Walmart
04.2014 - 12.2016

CNA

Casey Health Care
02.2013 - 03.2014

Crew Member

McDonalds
04.2011 - 07.2012

GED - NA

Pathways

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