Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Megan Pointer

Katy,Texas

Summary

Dynamic Phlebotomy Technician with extensive experience at Texas Children’s Hospital, excelling in specimen collection and patient care. Proven ability to build trust through active listening and effective communication. Skilled in maintaining equipment and adhering to safety protocols, ensuring high-quality patient outcomes and compliance with industry standards.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Phlebotomy Technician III & Specimen Processor

Texas Children’s Hospital
06.2018 - Current
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Promoted mission, vision, and values of organization and trained new clinical staff in phlebotomy procedures.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Participated in continuing education programs to stay up to date on new technologies and procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Organized daily work based on collection priority.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Tracked collected specimens by initialing, dating, and noting times of collection.

Phlebotomist II

Presence Health St. Joseph's Hospital/ Alverno Lab
08.2015 - 04.2018
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Reviewed and processed requisitions for laboratory tests.
  • Organized daily work based on collection priority.
  • Verified proper storage and transportation of specimens to laboratories.
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Verified patients' identification for proper sample collection.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Participated in continuing education programs to stay up to date on new technologies and procedures.
  • Assisted in training and onboarding new phlebotomists.


Independent Living Counselor/Team Lead

Trinity Services Inc
12.2008 - 08.2015
  • Organized group activities that fostered social connections among residents within independent living communities.
  • Enhanced client independence by developing personalized goals and support plans.
  • Empowered clients by teaching essential daily living skills such as budgeting, meal planning, and personal hygiene.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Coached team members in techniques necessary to complete job tasks.

Education

Phlebotomy Certification - Phlebotomy

Healthcare Training Institute
Joliet, IL
08.2015

Skills

  • Administrative Support
  • Active Listening
  • Specimen Collection
  • Pediatric phlebotomy
  • Patient flow management
  • Proper labeling
  • Centrifugation
  • Specimen preparation
  • Patient care
  • Staff management
  • Team leader
  • Team supervision
  • Staff training
  • Leading team meetings

Certification

PBT-ASCP Certified Phlebotomy Tech, Texas, 08/2028

Timeline

Phlebotomy Technician III & Specimen Processor

Texas Children’s Hospital
06.2018 - Current

Phlebotomist II

Presence Health St. Joseph's Hospital/ Alverno Lab
08.2015 - 04.2018

Independent Living Counselor/Team Lead

Trinity Services Inc
12.2008 - 08.2015

Phlebotomy Certification - Phlebotomy

Healthcare Training Institute

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