MEGAN POMRENKE
Stansbury Park,UT
Summary
With a solid track record of 6 years in various departments, consistently embracing new responsibilities and opportunities to expand expertise within the company. Enthusiastic and empathetic, creating a dynamic atmosphere that fosters strong connections between employees and patients for an exceptional healthcare experience.
Overview
7
7
years of professional experience
Work History
Quality Care Coordinator
Intermountain Healthcare/Castell
01.2024 - Current
- Utilize multiple databases to identify patients needing specific preventative services based off their gender, age, and diagnoses
- Contact patients to schedule a wide range of preventative services (including but not limited to) mammograms, DEXA, post hospital discharge appointments, and diabetic follow ups
- Scheduled and conducted huddles with the nurse care manager, social needs coordinator, and physicians to update primary care providers on patient's current situations and gain input
- Presented at forums to persuade other healthcare companies to adopt value based care operations
Medical Assistant/PSR/Radiology Scheduling
Granger Medical Clinic
06.2021 - Current
- Interview patients to obtain correct medical history, take and enter vitals, form understanding, and promote patient health through personalized techniques and knowledge of patients' life
- Help physicians examine and treat patients in an urgent care and family practice setting
- Requiring knowledge of medical diagnoses and procedures (laceration repair, suture removal, casting, and ambulatory interviewing)
- Schedule referred patients for US, CT/MRI, and bone density scans while maintaining proficiency with scheduling applications, and proactively communicate orders and possible issues with patient care with physicians
- Communicate estimated billing costs and procedures with patients
- Train and keep others up to date on procedures
- Schedule patients according to a multitude of physician preferences and department guidelines
- Answer telephone calls with caring professionalism and designate them to patient needs
- Took payments using knowledge of multiple insurance systems
Phlebotomist/Heredigene Research
Intermountain Healthcare
08.2017 - 06.2021
- Skillful and precise in performing venipunctures and capillary punctures; collecting, preparing, and storing blood samples; and verifying medical records
- High level of accuracy and attention to detail
- Demonstrated knowledge of medical terminology, infection control procedures, quality assurance support, and data entry and retrieval
- Partnered with Heredigene study coordinators to establish Heredigene research study at Clinic
- Certified to meet national research study requirements
- Example: IRB Consented patients
- Managed lab that included 5 other employees
- This included ordering supplies, training new students/hirees on clinical and technical activities, and maintaining constant communication and strong relationships with clinic staff and physicians to provide the best care
Education
B.S - Health and Human Services
Western Governors University
01.2024
Skills
- Med terminology
- Multi-specialty knowledge
- Ambulatory knowledge
- Basic research study knowledge
- Scheduling
- Case management
- Medical terminology understanding
- Multidisciplinary team collaboration
- Team collaboration
- Vital signs monitoring
- EMR / EHR
- Multitasking
- Patient Registration
Timeline
Quality Care Coordinator
Intermountain Healthcare/Castell
01.2024 - Current
Medical Assistant/PSR/Radiology Scheduling
Granger Medical Clinic
06.2021 - Current
Phlebotomist/Heredigene Research
Intermountain Healthcare
08.2017 - 06.2021
B.S - Health and Human Services
Western Governors University
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