Megan Potter
Martinsburg,West Virginia
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Inshop
Jimmy John's
Hedgesville, WV
11.2025
- Prepared sandwiches efficiently as a sandwich artist, ensuring quality and speed
- Completed side duties to maintain cleanliness and organization in the shop
Server
Denny's
Clear Brook, VA
06.2023 - 06.2025
- Served customers promptly, enhancing guest satisfaction and repeat business
- Managed shifts as shift manager, coordinating team tasks for smooth operations
- Performed side duties to support restaurant cleanliness and readiness
Seasonal Fulfillment Associate
Amazon
Clear Brook, VA
06.2022 - 06.2024
- Operated in all areas of warehouse, primarily packing, to meet daily fulfillment targets
Warehouse Associate
Macy's
Martinsburg, WV
07.2020 - 01.2021
- Packed items accurately to ensure timely and correct order fulfillment
Education
High School - High School
Catoctin high School
Thurmont md05.2015
Skills
- Basic math
- Shipping and receiving
- Order fulfillment
- Team leadership
- Restaurant experience
- POS
- Customer service
- Time management
- Inventory management
- active listening
- patience
- positive attiude
- empathy
- problem solving
- adaptabillity
- conflict resolution
- clear communication
Personal Information
Willing To Relocate: Anywhere
Accomplishments
- Achieved many high voluem days/nights with patince accuracy and efficiency.
Additional Information
Dedicated Customer Service Associate with a proven track record of delivering fast, friendly, and efficient service in high-volume environments. Skilled in resolving customer issues quickly, managing point-of-sale (POS) systems, and maintaining a welcoming atmosphere. Dependable team player with open availability for flexible scheduling, including nights and weekends
Timeline
Inshop
Jimmy John's
11.2025
Server
Denny's
06.2023 - 06.2025
Seasonal Fulfillment Associate
Amazon
06.2022 - 06.2024
Warehouse Associate
Macy's
07.2020 - 01.2021
High School - High School
Catoctin high School