Megan Prather
Atlantic Highlands
Summary
Dynamic Office Manager with a proven track record at Mitch's Certified Classes, Inc., excelling in document management and financial reconciliation. Recognized for enhancing workflow efficiency and delivering exceptional customer service. Adept at inventory management and fostering team collaboration, ensuring smooth operations and a positive work environment.
Overview
13
13
years of professional experience
Work History
Office Manager
Mitch's Certified Classes, Inc.
07.2017 - Current
- Assisted in daily office operations, supporting team members with administrative tasks.
- Maintained organized filing systems to ensure easy access to documents and information.
- Managed office supplies inventory, facilitating efficient procurement processes.
- Coordinated scheduling for meetings and appointments, optimizing team availability.
- Implemented basic office procedures to improve workflow efficiency and organization.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Dental Assistant
CaliKids Dental
02.2016 - 07.2017
- Assisted in patient preparation and comfort during dental procedures.
- Managed sterilization of instruments and adherence to safety protocols.
- Educated patients on oral hygiene practices and post-treatment care.
- Coordinated patient scheduling, ensuring efficient clinic workflow.
- Supported the dentist in chairside procedures, enhancing patient experience.
- Monitored inventory levels, facilitating timely ordering of dental supplies.
PetCare Associate
PetSmart
12.2014 - 02.2016
- Delivered excellent customer service by addressing inquiries and providing product information.
- Assisted in maintaining cleanliness of pet care areas, ensuring a safe environment for pets and customers.
- Monitored animal health, behavior, and well-being, reporting any concerns to management promptly.
- Trained new associates on best practices in pet handling and customer interaction techniques.
- Collaborated with team members to optimize inventory management and restocking processes for pet supplies.
- Educated customers on proper pet care techniques, encouraging responsible ownership and product usage.
Subway/Kitchen Lead
Subway/Golfland Sunsplash
05.2013 - 12.2014
- Supervised kitchen staff to ensure compliance with food safety standards.
- Streamlined food preparation processes to enhance efficiency and reduce waste.
- Trained new team members on operational procedures and customer service protocols.
- Managed inventory levels, reducing shortages and ensuring consistent supply availability.
- Coordinated daily kitchen operations, optimizing workflow during peak hours.
- Implemented quality control measures to maintain high standards of food presentation and taste.
- Fostered a positive work environment, promoting teamwork and open communication among kitchen staff.
Education
No Degree - Audio/Video Production
Brookedale Community College
Lincroft, NJ05-2029
High School Diploma -
Independence High School
Roseville, CA11-2014
Skills
- Office administration
- Document management
- Financial reconciliation
- Customer service
- Inventory management
- Team support and collaboration
Accomplishments
- Advanced from Office Assistant to Office Manager within a year for quickly learning and excelling at the programs used.
- Streamlined workflow by consolidating lengthy processes and redundant documentation that resulted in more effective and timely completion of the student roster and certifications.
- Coordinated 12 special public and private events every year for the company.
- Supervised team of 8 staff members.
Timeline
Office Manager
Mitch's Certified Classes, Inc.
07.2017 - Current
Dental Assistant
CaliKids Dental
02.2016 - 07.2017
PetCare Associate
PetSmart
12.2014 - 02.2016
Subway/Kitchen Lead
Subway/Golfland Sunsplash
05.2013 - 12.2014
No Degree - Audio/Video Production
Brookedale Community College
High School Diploma -
Independence High School