Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Megan Prichard

Louisville,KY

Summary

Collaborative and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Hardworking with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

Overview

3
3
years of professional experience

Work History

Server

Naive Kitchen + Bar
Louisville, KY
11.2023 - 01.2024
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Greeted guests and provided menus.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Provided excellent customer service to ensure satisfaction.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Excellent communication skills, both verbal and written.

Food Runner

Proof on Main
Louisville, KY
12.2022 - 08.2023
  • Responded promptly to customer inquiries and requests for additional items or services.
  • Removed trays and stacked dishes for return to kitchen after finished meals.
  • Assisted servers to optimize guest dining experience.
  • Organized food orders and ensured accuracy of items served to customers.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
  • Double-checked meals placed in window against customer tickets for accuracy.
  • Supported serving staff in delivering accurate and well-presented food orders.

Hostess

Proof on Main
Louisville, KY
05.2022 - 12.2022
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Distributed menus to guests, led to tables and gave initial information about service staff or specials.
  • Took reservations from patrons by phone or online.
  • Greeted guests and gathered information to seat groups or place on waitlist.

Sales Associate

Off Broadway Shoes Warehouse
Louisville, KY
08.2020 - 03.2021
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Assessed customer needs to provide assistance and information on product features.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.

Education

High School Diploma -

Atherton High School
Louisville, KY
05-2021

Bachelor of Science - Ecology

University of Louisville
Louisville, KY

Skills

  • Supply Restocking
  • Table Bussing
  • Safe Food Handling
  • Food Delivery
  • Table Setting
  • Order Management
  • Guest Engagement
  • High-Volume Dining
  • Food Safety Understanding
  • Point of Sale (POS) System Operations
  • Positive and Professional
  • Performance Improvement
  • Sales Expertise
  • Customer Needs Assessment
  • Time Management
  • Service-oriented
  • Problem-solving skills

Affiliations

  • Currently helping Dr. Rougier at the UofL Dental School with his research on prehistoric mammalian specimen found in Argentina.

Timeline

Server

Naive Kitchen + Bar
11.2023 - 01.2024

Food Runner

Proof on Main
12.2022 - 08.2023

Hostess

Proof on Main
05.2022 - 12.2022

Sales Associate

Off Broadway Shoes Warehouse
08.2020 - 03.2021

High School Diploma -

Atherton High School

Bachelor of Science - Ecology

University of Louisville

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Megan Prichard